Eric,
I would also argue that we should care, but so long as funders are content to accept the flawed data that results from the survey work it is actually possible for us to undertake, few if any of us are going to take a stand on the question of scientific accuracy.
Bob
My heart sinks.
As a provider to the 'industry' the reliance on meeting funders' needs, feels way out of line with what the visitor wants.
Perhaps that's the real issue?
Shouldn't the funders be funding the visitor surveys to establish what's good for the 'industry' rather than perpetuating the circle of funding innovative digital solutions (just because they're innovative and digital).
What if all the visitors want is a good day out, with an easily digestible story? And the other 'visitors' want a quick way to find out about their personal history in relation to yours, and the other 'visitors' need to fulfil a classroom assignment and the other 'visitors' are just interested in brass nameplates and you have some they haven't seen yet, etc......
**an unqualified, from the sidelines view.**
(It's Friday so i'm stirring the pot while procrastinating - feel free to ignore me!)
:o)
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