Can we look at using the term ‘carer’ which really is difficult for most
disabled people and their families.
Dr Dea Birkett
Ringmaster
From: "List for discussion of issues in museum education in the UK."
<[log in to unmask]> on behalf of Sarah Fellows <[log in to unmask]>
Reply-To: Sarah Fellows <[log in to unmask]>
Date: Wednesday, 12 September 2018 12:22
To: <[log in to unmask]>
Subject: Re: concessions for disabled visitors and/or their carers
We recently (just before the summer) changed our policy and we're currently
looking at it again.
Previously we offered a child rate for both the carer and person being cared
for. Currently, we offer a free ticket for our 45 minute trip (our core
offer) and half price for longer trips and special events. This is the
wording we use on our website's access guide;
"Discounts for Carers and Assistants
We know that some of our visitors require extra levels of support from a
carer or assistant to enable them to access and enjoy their visit to us.
Those providing this support can travel free of charge on our 45 minute boat
trips; please bring along either your carer's network card or your PIP cover
letter as carer identification. This can be offered at a one-to-one level -
if you require more than one-to-one support please get in touch with us
before you visit.
For our longer trips and special events, carers or assistants are eligible
for half price tickets.
If you have any questions about these rates or required identification,
please get in touch with us."
We've found that we've had hundreds of people admitted free as a carer over
the summer so we're currently looking at what our policy for 2019 will be.
I'd be really interested to hear what everyone does and their reasoning
behind it.
Regards,
Sarah
On Wed, Sep 12, 2018 at 12:09 PM, Essex Havard <[log in to unmask]> wrote:
> Thank you Dea for your perspective on this. It has added to my ability to
> manage situations in a more sensitive manner.
>
> E
>
>
>> > On 12 September 2018 at 11:57 Dea Birkett - Circus250
>> <[log in to unmask]> wrote:
>> >
>> >
>> > Trizia
>> >
>> > Just a note the word Œcarer¹ itself can misrepresent the relationship. I
>> > find it upsetting to be called my daughter¹s Œcarer¹ instead of parent
>> > parents of disabled children often talk about having their parenthood taken
>> > from them.
>> >
>> > Also, disabled adults who may, for example, be with a partner/spouse or
>> > friend would not want them to be identified as their Œcarer¹. A friend who
>> > uses a wheelchair find when she visits museums with her husband they refer
>> > to him as her Œcarer¹. When she says, ¹He¹s not my carer¹, they get
>> confused
>> > about whether they should give her a concession or not. Or just confused.
>> >
>> > I think it is up to disabled people, or families with disabled children, to
>> > self-identify. The decision of who to admit and at what price should not
>> > only be based on someone¹s need of support during the visit itself. It
>> > should also be based on the fact that disabled people, or families with
>> > disabled children, suffer economic hardship disproportionately compared to
>> > their non-disabled peers. This is how decisions are made about other
>> > concessions.
>> >
>> > Just a few thoughts Š
>> >
>> > Dea
>> >
>> > Dr Dea Birkett
>> > Ringmaster
>> >
>> >
>> >
>> >
>> > From: "List for discussion of issues in museum education in the UK."
>> > <[log in to unmask]> on behalf of Trizia Wells <[log in to unmask]>
>> > Reply-To: Trizia Wells <[log in to unmask]>
>> > Date: Wednesday, 12 September 2018 11:42
>> > To: <[log in to unmask]>
>> > Subject: concessions for disabled visitors and/or their carers
>> >
>> > Hi Gemmers
>> >
>> > We¹re reviewing our concessionary rates and I¹m interested to know how
>> other
>> > museums and heritage centres manage this aspect. I¹d appreciate responses
>> > on the questions below, or any other thoughts you have around the subject.
>> >
>> > Do you have concessionary rates for both disabled visitors and their
>> carers?
>> > If a visitor has more than one carer, do both receive the discount?
>> > Do you offer free entry or a discounted rate?
>> > What terminology do you use for the carer? (We use essential carer, but
>> this
>> > sometimes causes confusion)
>> >
>> >
>> > Thanks very much!
>> >
>> >
>> >
>> >
>> > Kind regards
>> >
>> > Trizia Wells
>> > Inclusion Manager
>> > My office days are usually Tuesday and Wednesday, and every other Monday
>> >
>> >
>> > Eureka! The National Children¹s Museum. Discovery Road, Halifax HX1 2NE UK
>> > Tel: 01422 330069 € Direct line: 01422 398487
>> > E! website <http://www.eureka.org.uk/> € Facebook
>> > <https://www.facebook.com/EurekaMuseum> € Twitter
>> > <http://twitter.com/eurekamuseum> € Experts blog
>> > <https://www.eureka.org.uk/blog> € Instagram
>> > <https://www.instagram.com/eurekamuseum/> € YouTube
>> > <http://www.youtube.com/eurekamuseum#p/u/2/_3ZpzAdea6E>
>> > Eureka! is an educational charity number: 292758
>> >
>> >
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--
Sarah Fellows
Heritage Activities Officer
Dudley Canal & Tunnel Trust
Tel: 0121 557 6265 ext 203
Email: [log in to unmask]
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