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Thanks all – Wiley should be aware, I reported it this morning and Tom’s message indicated same – however I’ve not heard anything back from Wiley as yet.

Best wishes,

Verity

From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Packard, Sarah
Sent: 06 August 2018 11:34
To: [log in to unmask]
Subject: Re: [lis-e-resources] Wiley Online Library - anyone else experiencing problems with access?

We have problems too – off and on.

Are Wiley aware?

Regards,

Sarah P

------------------------------------------------------

Content Delivery Librarian

Anglia Ruskin University Library (Chelmsford)

From: An informal open list set up by UKSG - Connecting the Information Community <[log in to unmask]> On Behalf Of Taylor Sarah
Sent: 06 August 2018 11:14
To: [log in to unmask]
Subject: Re: [lis-e-resources] Wiley Online Library - anyone else experiencing problems with access?

Hi all,

Yes, looks like we’re having problems at Salford too.

Sarah

University of Salford

SARAH TAYLOR
Collections and Content Manager / The Library
Room L02.01, Clifford Whitworth Library, University of Salford, Salford M5 4WT
T: +44(0) 0161 295 6226
[log in to unmask] / www.salford.ac.uk/

From: An informal open list set up by UKSG - Connecting the Information Community <[log in to unmask]> On Behalf Of Vause, Tom
Sent: 06 August 2018 11:07
To: [log in to unmask]
Subject: Re: [lis-e-resources] Wiley Online Library - anyone else experiencing problems with access?

Hi Verity,

We are also experiencing problems as Leeds Beckett. We have reported it to Wiley but not heard back yet.

Thanks

Tom

		Thomas Vause, Information Services Librarian, Journals and E-resources
		Headingley Library
		Leeds Beckett University, JG134, Headingley Campus, Leeds, United Kingdom

		Tel: +44 (0)113 812 2144
		Email: [log in to unmask]

From: An informal open list set up by UKSG - Connecting the Information Community <[log in to unmask]> On Behalf Of Verity Allison
Sent: 06 August 2018 11:05
To: [log in to unmask]
Subject: [lis-e-resources] Wiley Online Library - anyone else experiencing problems with access?

Hi,

We seem to have been experiencing problems with access to Wiley Online Library both on and offsite over the weekend and the problems are still ongoing.

Sometimes we get a message that the site is under Maintenance and at other times the connection times out. Is anyone else experiencing problems with access?

I know that Cochrane Library is migrating with the launch of the new site expected tomorrow, but don’t remember seeing any notices about down time for either Cochrane Library or Wiley Online Library – have I missed something?

Many thanks,

Verity

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