The UK electronic information Group (UKeiG) has two CPD courses running in September. Further information about each event, with the opportunity to book online, is available at:
1: Advanced Knowledge Management: Strategy & Digital Implementation Friday September 7th
This advanced course explores in depth KM strategic planning and how to implement KM platforms effectively in the digital workplace. It will help you to articulate an organisational business plan to champion and start you on the road to a pervasive and successful KM culture in your organisation. It emphasises the more enterprise-level implications of Knowledge Management and is essential for KM practitioners and managers who want to take their skills and knowledge to the next level. Senior managers with responsibility for knowledge mobilisation and sharing initiatives who need an enterprise-centric view of KM and senior professional services staff outside of library and information services (eg IT, Finance, Communications, HR) will also find this course invaluable.
Topics covered include:
•Knowledge management principles and standards
•KM software, platforms and systems
•Types of KM strategies and maturity models
•Organisational learning and the role of knowledge in decision making
•Communities – for customers, suppliers and the organisation
By the end of the course you will be able to:
•Assess the work environment in which your KM strategy will need to thrive
•Appraise and critique marketing material for current KM platforms and applications
•Judge the feasibility and “stickability” of KM pilots, programmes and projects
•Measure the progress of KM initiatives against expectations and realistic objectives
•Partner with IT and Communications departments for win-win strategies
2: Search Usability: filters and facets Tuesday September 18th
This course will provide an introduction to the design of search user experiences with a focus on the fundamental principles of faceted search and navigation. It is essential for intranet/web managers, information architects, search specialists, developers and managers of search projects, or anyone who either has implemented or is planning to implement a search application and wants to maximise the usability and effectiveness of their investment.
