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Hi Robin, We’re getting the error message now:- An error occurred while processing your request. Reference #97.d2fb4317.1535625206.228778a Best wishes, Helen Helen Beton Resources Information Specialist Cranfield University Kings Norton Library Building 55 Cranfield, Bedfordshire, MK43 0AL United Kingdom E: [log in to unmask] T: +44 (0)1234 750111 x3714 W: www.cranfield.ac.uk This email and any attachments to it may be confidential and are intended only for the named addressee. If you are not the named addressee, please accept our apology, notify the sender immediately and then delete the email. We request that you do not disclose, use, copy or distribute any information within it. Any opinions expressed are not necessarily the corporate view of Cranfield University. This email is not intended to be contractually binding unless specifically stated and the sender is an authorised University signatory. Whilst we have taken steps to ensure that this email and all attachments are free from any virus, we advise that, in keeping with good computing practice, the recipient should ensure they are actually virus free. From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Robin Cook Sent: 30 August 2018 11:30 To: [log in to unmask] Subject: Re: [lis-e-resources] Access to IEEE Xplore Hello All Our access is coming and going it was back a minute ago (although taking a while to connect) but now it's gone again! Carroll, yesteday we were having problems via EZproxy which I reported to IEEE but today there are problems via all routes. Regards Robin Robin Cook Electronic Resources Co-ordinator University Library University of York Heslington YORK YO10 5DD United Kingdom Tel: +44 (0)1904 323862 EMAIL DISCLAIMER http://www.york.ac.uk/docs/disclaimer/email.htm On 30 August 2018 at 11:18, Broadbent, Hannah <[log in to unmask]<mailto:[log in to unmask]>> wrote: Hi Robin We are seeing the same error at Leeds Beckett. Thanks Hannah [http://www.leedsmet.ac.uk/assets/emails/beckett-signatures/img/logo.jpg]<http://www.leedsbeckett.ac.uk/> Hannah Broadbent, Part time Library and Student IT Advisor Monday to Wednesday 12:00, Part time Information Services Librarian Wednesday 12:30-Friday 16:00. Leeds Beckett University, Headingley Library, James Graham Building, Leeds, LS6 3HF, United Kingdom Tel: +44 (0)113 812 3527 Email: [log in to unmask]<mailto:[log in to unmask]> <https://www.youtube.com/user/leedsbeckettuni>[yt]<https://www.youtube.com/user/leedsbeckettuni><https://www.youtube.com/user/leedsbeckettuni> <https://twitter.com/leedsbeckett>[tw]<https://twitter.com/leedsbeckett><https://twitter.com/leedsbeckett> <https://www.facebook.com/leedsbeckett>[fb]<https://www.facebook.com/leedsbeckett><https://www.facebook.com/leedsbeckett> [http://www.leedsmet.ac.uk/assets/emails/beckett-signatures/img/url.jpg]<http://www.leedsbeckett.ac.uk/> From: An informal open list set up by UKSG - Connecting the Information Community <[log in to unmask]<mailto:[log in to unmask]>> On Behalf Of MILLER, CLARE L. Sent: 30 August 2018 11:16 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: [lis-e-resources] Access to IEEE Xplore Hi Robin, Yes, we’re seeing the same here at Durham. Kind regards, Clare Clare L. Miller eResources Co-ordinator Durham University Library Stockton Road Durham DH1 3LY Tel: 0191 3341584 Email: [log in to unmask]<http:[log in to unmask]> Please note my working days are Thursday and Friday From: An informal open list set up by UKSG - Connecting the Information Community <[log in to unmask]<mailto:[log in to unmask]>> On Behalf Of Robin Cook Sent: 30 August 2018 11:13 To: [log in to unmask]<mailto:[log in to unmask]> Subject: [lis-e-resources] Access to IEEE Xplore Hello We seem to have lost access to IEEE Xplore, is anyone else having problems getting access? We are seeing an error: An error occurred while processing your request. Reference #97.747bfea5.1535623601.4f95f6f I've reported it to them. Regards Robin Cook Electronic Resources Co-ordinator University Library University of York Heslington YORK YO10 5DD United Kingdom Tel: +44 (0)1904 323862 EMAIL DISCLAIMER http://www.york.ac.uk/docs/disclaimer/email.htm lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG To view the terms under which this email is distributed, please go to:- http://disclaimer.leedsbeckett.ac.uk/disclaimer/disclaimer.html lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG