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Hi Robin, When I do a basic search in IEEE Xplore I’m getting the following error message:- [cid:image001.jpg@01D44053.4520FCC0] I’ll notify our Account Manager. Thanks for bringing this to our attention. Best wishes, Helen Helen Beton Resources Information Specialist Cranfield University Kings Norton Library Building 55 Cranfield, Bedfordshire, MK43 0AL United Kingdom E: [log in to unmask] T: +44 (0)1234 750111 x3714 W: www.cranfield.ac.uk This email and any attachments to it may be confidential and are intended only for the named addressee. If you are not the named addressee, please accept our apology, notify the sender immediately and then delete the email. We request that you do not disclose, use, copy or distribute any information within it. Any opinions expressed are not necessarily the corporate view of Cranfield University. This email is not intended to be contractually binding unless specifically stated and the sender is an authorised University signatory. Whilst we have taken steps to ensure that this email and all attachments are free from any virus, we advise that, in keeping with good computing practice, the recipient should ensure they are actually virus free. From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Robin Cook Sent: 30 August 2018 11:13 To: [log in to unmask] Subject: [lis-e-resources] Access to IEEE Xplore Hello We seem to have lost access to IEEE Xplore, is anyone else having problems getting access? We are seeing an error: An error occurred while processing your request. Reference #97.747bfea5.1535623601.4f95f6f I've reported it to them. Regards Robin Cook Electronic Resources Co-ordinator University Library University of York Heslington YORK YO10 5DD United Kingdom Tel: +44 (0)1904 323862 EMAIL DISCLAIMER http://www.york.ac.uk/docs/disclaimer/email.htm lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG