Hello all,
Please see below a request from one of my colleagues wishing to gain some support/insight into external organisations delivering on your site. Please feel
free to reply to me or else Rebecca’s direct email is:
[log in to unmask].
Kind regards,
Zoe
Hi all,
We're just looking for some best practice advice on what to do if external organisations come in and start delivering on your site. For instance, if a school arrives for a self-directed visit at your site but has a cultural specialist with
them who begins to deliver some sort of lesson or activity, or an adult group arrive with a tour guide not from your organisation.
Do you have policies to cover this? If so in what situations is this okay, or not okay? And how do you address this if it happens? Is this something front of house staff would address, or would you call on someone else to deal with this?
Is it a case of stopping it entirely or just clearly prioritising internal tours and sessions?
Any/all advice and examples greatly appreciated.
Best,
Rebecca
Zoe Martin
Schools Programme Manager
Heritage Learning
35 High Street
Hull
HU1 1NQ
T: 01482 616650
E:
[log in to unmask]
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Heritage Learning is an independent self-funding organisation that sits within the Hull Culture and Leisure Company. Heritage Learning operates on a not-for-profit basis.