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Hi Kirsty, This is something we’ve been thinking about too – we design our workshops for children and their grown-ups to do an activity together (with our facilitation) and we’ve found nursery groups booking out 12 spaces of an activity for 20 and it hugely changes the dynamic. We are in the process of evaluating our summer holiday activities to see if we can come up with a satisfactory solution but in the meantime we’ve added the following to our events: ‘Groups and nurseries please contact the Museum directly before purchasing tickets’. We are thinking that we might block out the final session of the day for groups (as this is normally very quiet) and charge a slightly higher price for a session that we facilitate completely. Hope that helps, Eleanor Eleanor Root Collections and Learning Curator (Ipswich) Colchester + Ipswich Museums Tel: 01473 433550 From: List for discussion of issues in museum education in the UK. <[log in to unmask]> On Behalf Of Haigh, Natalie Sent: 31 August 2018 14:27 To: [log in to unmask] Subject: Re: problems with playscheme groups attending family workshops Hi Kirsty Here’s what we put on the website: If you are a group/ holiday club, please note that we may limit you to small groups of 6-10 children in the drop-in activity sessions at a time, supervised by your adults. The quietest time for our craft activities tends to be at 10-10.30am. It’s helpful if you let us know when your group is planning to visit. If it’s particularly hard for the group to break into smaller groups (e.g. a nursery and for supervision they prefer to be in one group) we have put extra table cloths on the floor for them, where space allows, so that not all seats are used. I view the groups the same as a family audience, so want them to be able to drop in and attend. If you can suggest them visiting in smaller groups, we find that group leaders understand the reasons for this. Alternatively, could you offer short sessions that playschemes can book, either at the start or the end of the day for say 30 minutes? Natalie Haigh Learning and Access Officer Leeds City Museum, Cookridge St, LS2 8BH 0113 3787122 leeds.gov.uk/citymuseum From: List for discussion of issues in museum education in the UK. [mailto:[log in to unmask]] On Behalf Of Hall, Kirsty Sent: 31 August 2018 12:57 To: [log in to unmask]<mailto:[log in to unmask]> Subject: problems with playscheme groups attending family workshops Dear all, As we reach the end of our busy summer holiday of family events, I am evaluating our sessions. One problem we had this year that I need to address was with a playscheme group turning up at the start of a drop-in family workshop with 24 children and filling all our spaces in one go. Families had to be turned away and asked to come back later and the adults with the playscheme sat back and didn’t assist. I was unfortunately on leave this day so it was left to one of our experienced freelance artists to deal with them which she found quite stressful and frustrating. The following week the group leader rang up to check if it was okay if they returned – a member of our visitor services team politely explained that it was a family event and we couldn’t accommodate his group which is when he became very rude. My question is, do any of you have a statement at the bottom of your family event blurb explaining who the event is for and that large groups cannot be accommodated and should contact the learning team for alternatives? If so, would anyone be kind enough to share this statement with me please? 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