Hi Kirsty

 

Here’s what we put on the website:

If you are a group/ holiday club, please note that we may limit you to small groups of 6-10 children in the drop-in activity sessions at a time, supervised by your adults. The quietest time for our craft activities tends to be at 10-10.30am. It’s helpful if you let us know when your group is planning to visit.

 

If it’s particularly hard for the group to break into smaller groups (e.g. a nursery and for supervision they prefer to be in one group) we have put extra table cloths on the floor for them, where space allows, so that not all seats are used.

 

I view the groups the same as a family audience, so want them to be able to drop in and attend. If you can suggest them visiting in smaller groups, we find that group leaders understand the reasons for this.

 

Alternatively, could you offer short sessions that playschemes can book, either at the start or the end of the day for say 30 minutes?

 

 

 

Dear all,

 

As we reach the end of our busy summer holiday of family events, I am evaluating our sessions. One problem we had this year that I need to address was with a playscheme group turning up at the start of a drop-in family workshop with 24 children and filling all our spaces in one go. Families had to be turned away and asked to come back later and the adults with the playscheme sat back and didn’t assist. I was unfortunately on leave this day so it was left to one of our experienced freelance artists to deal with them which she found quite stressful and frustrating. The following week the group leader rang up to check if it was okay if they returned – a member of our visitor services team politely explained that it was a family event and we couldn’t accommodate his group which is when he became very rude. My question is, do any of you have a statement at the bottom of your family event blurb explaining who the event is for and that large groups cannot be accommodated and should contact the learning team for alternatives? If so, would anyone be kind enough to share this statement with me please?

 

Thank you, kind regards, Kirsty

 

Kirsty Hall  |  Education Officer  |  Museums & Galleries  |  University of Liverpool

Victoria Gallery & Museum  |  Ashton Street  |  Liverpool L69 3DR

[log in to unmask]  |  0151 795 7406

 

Please note, I work Tuesday - Friday

 

http://vgm.liverpool.ac.uk/exhibitions-and-events/special/biennial/  

 

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