On 23 Jul 2018, at 16:30, Matt Doidge <[log in to unmask]> wrote:

Hi all,
The Summer holidays are in full swing now, but as always there are no rest from the tickets.

41 Open UK Tickets this week

IMPERIAL
https://ggus.eu/?mode=ticket_info&ticket_id=136112 (14/7)
This atlas ticket is waiting on input from someone from the cloud squad to check on queue status. Elena jumped in front of that task, but was travelling last week. Any joy getting round to it Elena? Waiting for reply (18/7)

SHEFFIELD
https://ggus.eu/?mode=ticket_info&ticket_id=136014 (10/7)
An atlas ticket for Sheffield transfers, not meaning to pick on you Elena but any luck looking at this ticket too? In Progress (23/7)

ECDF
https://ggus.eu/?mode=ticket_info&ticket_id=135976 (6/7)
Another atlas ticket, this one for deletion errors. It landed with all the Edinburgh admins were at CHEP, any luck tackling it now that (I assume) at least some of you are back on home soil? In progress (12/7)

BRISTOL
https://ggus.eu/?mode=ticket_info&ticket_id=135925 (3/7)
This CMS transfer failure ticket was reopened after being closed by the VO, so I thought I'd bring it to your attention as it's easy to miss them when this happens. Reopened (20/7)

QMUL
https://ggus.eu/?mode=ticket_info&ticket_id=136178 (17/7)
The age old story, a (t2k) user tried to use lcg-tools, Dan suggests they use gfal tools instead, gfal tools work for the user. Unless Dan wants to dig into why obsolete tools weren't working for his sites SE I think this ticket can be closed. In progress (17/7)

BIRMINGHAM
https://ggus.eu/?mode=ticket_info&ticket_id=129930 (4/8/2017)
The atlas ticket heralding the coming of EOS at Birmingham. Any chance of us being able to close this ticket before it hits its first anniversary? On hold (23/4)

TIER 1
https://ggus.eu/?mode=ticket_info&ticket_id=124876 (7/11/16)
This old ECHO sam test ticket is so close the being closed, just waiting on a small change to be rolled out on the cluster. How goes this? In the mean time I took the liberty of putting the ticket back "In Progress". Reopened (28/6)

https://ggus.eu/?mode=ticket_info&ticket_id=136138 (16/7)
A sequel to an old t2k ticket with a similar problem (https://ggus.eu/index.php?mode=ticket_info&ticket_id=131815), where bringing files online takes too long. The original request was for the Tier 1 to bring the files online manually if possible, but the submitter has hacked a possible solution by explicitly setting the timeout. I think this ticket is done with, but someone (Brian?) might want to add something to the ticket before it's closed. In progress (17/7)

https://ggus.eu/?mode=ticket_info&ticket_id=136104 (13/7)
A final ticket, another ROD one with a weird date, John asks if he can close the ticket and I reckon he can - but to be sure have the alarms cleared on the dashboard? In progress (23/7)

And that's all for the tickets, as always if you think I've missed anything holler.

Cheers all!
Matt

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