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The deadline for submission of ideas/papers for the Customer Services Group UK annual conference on 26 November is fast approaching - don't miss your chance to share the work you've been doing to manage changing customer expectations. Please contact Helen Loughran ([log in to unmask]) by 22 June. More info on our website https://www.customerservicesgroup.co.uk/events Bookings also close on 30 June for our networking and knowledge sharing event aimed at front line staff "Inspired Ideas from the Sharp End" at the University of Huddersfield on 12 July. Please book via the University's online store https://www.store.hud.ac.uk/product-catalogue/computing-and-library-services/computing-and-library-services/inspired-ideas-from-the-sharp-end-a-knowledge-sharing-event Any queries email [log in to unmask] ######################################################################## To unsubscribe from the LIS-LINK list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=LIS-LINK&A=1