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Hello all, It's time for the first full ticket update of the Spring! There are a lot of tickets, so I'll jump right into them: 44 Open Tickets this month. Splitting IPv6 and the "normal" tickets out again. IPv6 Deployment Tickets Sussex: https://ggus.eu/?mode=ticket_info&ticket_id=131617 Possibly on hold until mid-2018. RALPP: https://ggus.eu/?mode=ticket_info&ticket_id=131616 Chris had an encouraging update back in January, but hit some snags with a new Perfsonar install. Any joy? OXFORD: https://ggus.eu/?mode=ticket_info&ticket_id=131615 No update since stating you had dual-stacked Perfsonar boxes back in November. Anything to add? CAMBRIDGE: https://ggus.eu/?mode=ticket_info&ticket_id=131614 No progress expected until the Summer of this year. Is this still the case? BRISTOL: https://ggus.eu/?mode=ticket_info&ticket_id=131613 Last update hoped progress could happen by February, any news? BIRMINGHAM: https://ggus.eu/?mode=ticket_info&ticket_id=131612 Some progress on the v6 infrastructure news, hopefully the bugs Mark described a few weeks back can be ironed out. GLASGOW: https://ggus.eu/?mode=ticket_info&ticket_id=131611 Gareth provided a recent, if not totally positive, update. ECDF: https://ggus.eu/?mode=ticket_info&ticket_id=131610 There were some interesting times last week when taking the first steps in dual-stacking the ECDF DPM broke things. Keeping to dual-stacking their test DPM for now. DURHAM: https://ggus.eu/?mode=ticket_info&ticket_id=131609 Last update at the end of January had no positive movement from central IT on v6 deployment. SHEFFIELD: https://ggus.eu/?mode=ticket_info&ticket_id=131608 This ticket really could do with an update - even an unexciting one. MANCHESTER: https://ggus.eu/?mode=ticket_info&ticket_id=131607 IIRC I think reverse lookup works only for the Perfsonar boxes - the ticket could do with an update about this. LIVERPOOL: https://ggus.eu/?mode=ticket_info&ticket_id=131606 Another ticket that could do with an update, even if it's a boring one. UCL: https://ggus.eu/?mode=ticket_info&ticket_id=131604 No news from central IT at last check back in January. RHUL: https://ggus.eu/?mode=ticket_info&ticket_id=131603 Perfsonar dual-stacked, but DNS lookup not supported yet. Common or Garden Tickets SUSSEX https://ggus.eu/?mode=ticket_info&ticket_id=122772 (11/7/16) Webdav/Xroot ticket. Some good looking progress on getting this to work, although at last check Leo hit some more problems. In progress (7/2) https://ggus.eu/?mode=ticket_info&ticket_id=133325 (6/2) Availability ticket. Hopefully given another week of smooth running this can be closed. In progress (12/2) RALPP https://ggus.eu/?mode=ticket_info&ticket_id=133819 (4/3) LHCB asked RALPP to provide details of nodes without any SSE4.2 support. As Chris instructed the ticket was reopened by LHCB to request lhcb jobs do not land on these nodes. Reopened (4/3) OXFORD https://ggus.eu/?mode=ticket_info&ticket_id=133809 (3/3) Availability ticket, caused by the AC troubles. On hold (5/3) BRISTOL https://ggus.eu/?mode=ticket_info&ticket_id=133762 (1/3) CMS Transfer problems, on hold until Friday. On Hold (5/3) https://ggus.eu/?mode=ticket_info&ticket_id=133806 (2/3) CMS asked sites to deploy Singularity by March 2018, this ticket is the follow up. On hold (5/3) BIRMINGHAM https://ggus.eu/?mode=ticket_info&ticket_id=129930 (4/8/17) Atlas http SAM tests failing. Any luck with the puppet scripts Kashif shared with you? On hold (13/2) GLASGOW https://ggus.eu/?mode=ticket_info&ticket_id=133667 (23/2) LHCB data access problems at Glasgow. The ticket tailed off a bit, Andrew McNab has offered to help compare Glasgow and Manchester settings. In progress (5/3) DURHAM https://ggus.eu/?mode=ticket_info&ticket_id=133338 (7/2) Atlas jobs failing at Durham, with the problems likely to be related to the Arc Control Tower handling of pilots. Adam rolled out some changes, have these fixed things? In progress (21/2) SHEFFIELD https://ggus.eu/?mode=ticket_info&ticket_id=133019 (24/1) Availability ticket. Ticking along. On hold (1/3) https://ggus.eu/?mode=ticket_info&ticket_id=133810 (3/3) Sno+ jobs failing due to cvmfs errors on a node, which Elena has offline. I suspect that that's this ticket done with. In progress (4/3) https://ggus.eu/?mode=ticket_info&ticket_id=133770 (2/3) LHCB jobs failing due to problems on some WNs, Elena has been fixing them, hopefully it's all sorted now. In progress (3/3) MANCHESTER https://ggus.eu/?mode=ticket_info&ticket_id=133716 (27/2) Atlas deletion errors - it looks like this ticket has been missed. Assigned (27/2) QMUL https://ggus.eu/?mode=ticket_info&ticket_id=133402 (9/2) A good portion of Sno+ jobs failing at QM, due to stage in/out errors. This is likely caused by the reduced network bandwidth being hogged by atlas. Hopefully this will be fixed soon (by restoring the 20GB/s site connection). In progress (22/2) https://ggus.eu/?mode=ticket_info&ticket_id=132713 (4/1) hyperk.org support ticket. Any news? In progress (6/2) https://ggus.eu/?mode=ticket_info&ticket_id=132929 (18/1) CMS having problems due APEL's problem parsing slurm logs (or something like that). APEL support have been called in, but no news yet. In progress (29/1) IMPERIAL https://ggus.eu/?mode=ticket_info&ticket_id=133683 (24/2) Atlas seeing a high job failure at Imperial, due to problems with their AGIS configs that they have no control over. Elena proposes closing the ticket and moving the conversation to JIRA. In progress (5/3) https://ggus.eu/?mode=ticket_info&ticket_id=133818 (4/3) Another LHCB asking how many nodes do not have sse4.2 support. Simon reports there are no plans to decommission these nodes yet. Waiting for reply (5/3) https://ggus.eu/?mode=ticket_info&ticket_id=133723 (27/2) This is a ticket for the Cloud site, Sno+ saw problems. Simon was investigating, and has offlined the cloud site in Dirac to prevent further failures. In progress (27/2) https://ggus.eu/?mode=ticket_info&ticket_id=132688 (3/1) Another not really an Imperial ticket, I think this lost Pheno file ticket can be closed soon. In progress (29/1) TIER 1 https://ggus.eu/?mode=ticket_info&ticket_id=133719 (27/2) Atlas spotted tranfers failing into Echo. It was being investigated, any news? In progress (27/2) https://ggus.eu/?mode=ticket_info&ticket_id=133752 (1/3) Atlas noticed the FTS was broken. Was investigating Alastair noted that it appears to be an IPv6 issue. In progress (1/3) https://ggus.eu/?mode=ticket_info&ticket_id=133717 (27/2) Likely related, a similar sounding CMS ticket. Any news? In progress (27/2) https://ggus.eu/?mode=ticket_info&ticket_id=133619 (21/2) Missing unmerged CMS files at RAL. Chris has been helping a lot, but has asked CMS to double check his working. Waiting for reply (5/3) https://ggus.eu/?mode=ticket_info&ticket_id=133764 (1/3) Sno+ ticket about the RAL BDII not having SFU information. It looks like the bdii information has recently changed (for the worse). Any news? In progress (2/3) https://ggus.eu/?mode=ticket_info&ticket_id=132589 (21/12/17) LHCB killed pilots ticket. Some more investigations into this show that the problem is getting worse. Any luck with your investigation? In progress (23/2) https://ggus.eu/?mode=ticket_info&ticket_id=132708 (4/1) WMS decommissioning ticket. Nothing to do here until next month I don't think. In progress (18/1) https://ggus.eu/?mode=ticket_info&ticket_id=127597 (7/4/17) CMS network performance ticket. No news since Chris' comprehensive update in January. On hold (29/1) https://ggus.eu/?mode=ticket_info&ticket_id=124876 (7/11/16) ECHO gridftp ROD tests not working, due to problems with the tests. No news on the counter ticket, still. On hold (13/11/17) https://ggus.eu/?mode=ticket_info&ticket_id=117683 (18/11/15) GLUE2 publishing for Castor. A quick update in January reports a prototype version is being tested. On hold (3/1) And that's it for the tickets folks! Cheers, Matt