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Hi Finlay,

 

Do you have a different set-up?

 

Cheers,

 

Ed

 

Ed Kirkland

Data Services & Digital Production Manager

The Library, University of Warwick, Coventry, CV4 7AL

Email: [log in to unmask] | Telephone: 02476 575789

 

 

From: This list is for current and potential users of the Innopac system [mailto:[log in to unmask]] On Behalf Of Checkley, Caroline R
Sent: 21 March 2018 14:57
To: [log in to unmask]
Subject: Re: WAM & Wiley and Emerald

 

Hi Ed

 

Yes we have exactly the same set up and are on 3.4 as well – I know alas Bob has gone

 

Haven’t had any response from III yet am going to post to IUG.

 

All the best

Caroline

 

Caroline Checkley

Digital Systems and Services Librarian

Library Services

University of Essex

 

T 01206 873176

E [log in to unmask]

libwww.essex.ac.uk

 

WE ARE ESSEX

REBELS WITH A CAUSE

 

 

cid:09317085-60AC-425E-B2B7-E09DAB14FF9Bcid:2D9E9C70-8DF0-4E0D-A2D6-636E16F0AFA3 

 

From: This list is for current and potential users of the Innopac system <[log in to unmask]> On Behalf Of Kirkland, Edward
Sent: 21 March 2018 14:37
To: [log in to unmask]
Subject: Re: WAM & Wiley and Emerald

 

Hi Caroline,

 

It is affecting us at Warwick as well. My colleague noted that these are all Atypon sites. We have ticket 625291. Unfortunately Bob Duncan isn’t around anymore to sort it out.

 

We are on 3.4 and using the wam_sslhost_replace option with a wildcard certificate. Same as City. Is that your situation as well?

 

Ed

 

Ed Kirkland

Data Services & Digital Production Manager

The Library, University of Warwick, Coventry, CV4 7AL

Email: [log in to unmask] | Telephone: 02476 575789

 

From: This list is for current and potential users of the Innopac system [mailto:[log in to unmask]] On Behalf Of Checkley, Caroline R
Sent: 21 March 2018 13:05
To: [log in to unmask]
Subject: Re: WAM & Wiley and Emerald

 

Hi all

 

Looks like this is now happening with Sage and TandF, so I have added that to our ticket which is # 625275 if any needs it.

 

City University have confirmed it is affecting them.

 

All the best

Caroline

 

Caroline Checkley

Digital Systems and Services Librarian

Library Services

University of Essex

 

T 01206 873176

E [log in to unmask]

libwww.essex.ac.uk

 

WE ARE ESSEX

REBELS WITH A CAUSE

 

cid:image005.png@01D3C115.2AE6A930

 

cid:09317085-60AC-425E-B2B7-E09DAB14FF9Bcid:2D9E9C70-8DF0-4E0D-A2D6-636E16F0AFA3 

 

From: This list is for current and potential users of the Innopac system <[log in to unmask]> On Behalf Of Jones, Finlay
Sent: 21 March 2018 12:35
To:
[log in to unmask]
Subject: Re: WAM & Wiley and Emerald

 

Fine for us at the moment, will be keeping a worried eye on it!

 

Many Thanks,

 

Finlay

Finlay Jones
Digital Library Resource Developer
University of Exeter
01392 725283
www.exeter.ac.uk
Forum Library, Stocker Road, Exeter, Devon, EX4 4PT

http://www.exeter.ac.uk/codebox/email-sig/staff-sig.gif

This email and any attachment may contain information that is confidential, privileged, or subject to copyright, and which may be exempt from disclosure under applicable legislation. It is intended for the addressee only. If you received this message in error, please let me know and delete the email and any attachments immediately. The University will not accept responsibility for the accuracy/completeness of this email and its attachments.

 

 

From: This list is for current and potential users of the Innopac system [mailto:[log in to unmask]] On Behalf Of Thomas, Tamsin
Sent: 21 March 2018 12:22
To:
[log in to unmask]
Subject: FW: WAM & Wiley and Emerald

 

Hi Caroline,

 

Not sure that I addressed my previous email properly!  Hope this reaches the list.

 

Best wishes,

Tamsin

 

From: Thomas, Tamsin
Sent: 21 March 2018 12:13
To: Clifford, Lucy; LIS-E-Access; [log in to unmask]
Cc: Paterson, Fiona; Darbon, Kathleen; Hornshaw, Richard; Scanlon, Endang
Subject: RE: WAM & Wiley and Emerald

 

Hi Caroline,

 

We are having the same issue with Wiley, Emerald and SAGE.  We have also restarted the wwwoptions to no avail. 

 

I will open a ticket now.

 

Thanks,

Tamsin

 

cid:image007.png@01D3C11C.1A002AE0

Tamsin Thomas

Electronic Access Co-ordinator, Library Services

City, University of London

Northampton Square

London EC1V 0HB

T: +44 (0)20 7040 5652

www.city.ac.uk

 

 

 

From: Clifford, Lucy
Sent: 21 March 2018 12:07
To: Thomas, Tamsin; LIS-E-Access
Subject: FW: WAM & Wiley and Emerald

 

?

 

From: This list is for current and potential users of the Innopac system [mailto:[log in to unmask]] On Behalf Of Checkley, Caroline R
Sent: 21 March 2018 11:58
To:
[log in to unmask]
Subject: WAM & Wiley and Emerald

 

Hi all

 

Is anyone who has WAM having difficulty getting access to Wiley and Emerald today?

 

I am getting the 502 error although I have restarted the wwwoptions (cleared the proxy cache) but it didn’t help.

 

Both recently moved to https but were working yesterday.

 

Have opened a ticket but just wanted to see if anyone else it affected,

 

Thanks

 

All the best

Caroline

 

Caroline Checkley

Digital Systems and Services Librarian

Library Services

University of Essex

 

T 01206 873176

E [log in to unmask]

libwww.essex.ac.uk

 

WE ARE ESSEX

REBELS WITH A CAUSE

 

cid:image008.png@01D3C11C.1A002AE0

 

cid:09317085-60AC-425E-B2B7-E09DAB14FF9Bcid:2D9E9C70-8DF0-4E0D-A2D6-636E16F0AFA3