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Hi Finlay, Do you have a different set-up? Cheers, Ed Ed Kirkland Data Services & Digital Production Manager The Library, University of Warwick, Coventry, CV4 7AL Email: [log in to unmask]<mailto:[log in to unmask]> | Telephone: 02476 575789 From: This list is for current and potential users of the Innopac system [mailto:[log in to unmask]] On Behalf Of Checkley, Caroline R Sent: 21 March 2018 14:57 To: [log in to unmask] Subject: Re: WAM & Wiley and Emerald Hi Ed Yes we have exactly the same set up and are on 3.4 as well – I know alas Bob has gone ☹ Haven’t had any response from III yet am going to post to IUG. All the best Caroline Caroline Checkley Digital Systems and Services Librarian Library Services University of Essex T 01206 873176 E [log in to unmask]<mailto:[log in to unmask]> ► libwww.essex.ac.uk<http://libwww.essex.ac.uk/> WE ARE ESSEX REBELS WITH A CAUSE [cid:image008.png@01D3C125.2753A420] [cid:09317085-60AC-425E-B2B7-E09DAB14FF9B]<https://www.facebook.com/UniEssexLibrary>[cid:2D9E9C70-8DF0-4E0D-A2D6-636E16F0AFA3]<https://twitter.com/UniEssexLibrary> From: This list is for current and potential users of the Innopac system <[log in to unmask]<mailto:[log in to unmask]>> On Behalf Of Kirkland, Edward Sent: 21 March 2018 14:37 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: WAM & Wiley and Emerald Hi Caroline, It is affecting us at Warwick as well. My colleague noted that these are all Atypon sites. We have ticket 625291. Unfortunately Bob Duncan isn’t around anymore to sort it out. We are on 3.4 and using the wam_sslhost_replace option with a wildcard certificate. Same as City. Is that your situation as well? Ed Ed Kirkland Data Services & Digital Production Manager The Library, University of Warwick, Coventry, CV4 7AL Email: [log in to unmask]<mailto:[log in to unmask]> | Telephone: 02476 575789 From: This list is for current and potential users of the Innopac system [mailto:[log in to unmask]] On Behalf Of Checkley, Caroline R Sent: 21 March 2018 13:05 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: WAM & Wiley and Emerald Hi all Looks like this is now happening with Sage and TandF, so I have added that to our ticket which is # 625275 if any needs it. City University have confirmed it is affecting them. All the best Caroline Caroline Checkley Digital Systems and Services Librarian Library Services University of Essex T 01206 873176 E [log in to unmask]<mailto:[log in to unmask]> ► libwww.essex.ac.uk<http://libwww.essex.ac.uk/> WE ARE ESSEX REBELS WITH A CAUSE [cid:image005.png@01D3C115.2AE6A930] [cid:09317085-60AC-425E-B2B7-E09DAB14FF9B]<https://www.facebook.com/UniEssexLibrary>[cid:2D9E9C70-8DF0-4E0D-A2D6-636E16F0AFA3]<https://twitter.com/UniEssexLibrary> From: This list is for current and potential users of the Innopac system <[log in to unmask]<mailto:[log in to unmask]>> On Behalf Of Jones, Finlay Sent: 21 March 2018 12:35 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: WAM & Wiley and Emerald Fine for us at the moment, will be keeping a worried eye on it! Many Thanks, Finlay Finlay Jones Digital Library Resource Developer University of Exeter 01392 725283 www.exeter.ac.uk<http://www.exeter.ac.uk> Forum Library, Stocker Road, Exeter, Devon, EX4 4PT [http://www.exeter.ac.uk/codebox/email-sig/staff-sig.gif] This email and any attachment may contain information that is confidential, privileged, or subject to copyright, and which may be exempt from disclosure under applicable legislation. It is intended for the addressee only. If you received this message in error, please let me know and delete the email and any attachments immediately. The University will not accept responsibility for the accuracy/completeness of this email and its attachments. From: This list is for current and potential users of the Innopac system [mailto:[log in to unmask]] On Behalf Of Thomas, Tamsin Sent: 21 March 2018 12:22 To: [log in to unmask]<mailto:[log in to unmask]> Subject: FW: WAM & Wiley and Emerald Hi Caroline, Not sure that I addressed my previous email properly! Hope this reaches the list. Best wishes, Tamsin From: Thomas, Tamsin Sent: 21 March 2018 12:13 To: Clifford, Lucy; LIS-E-Access; [log in to unmask] Cc: Paterson, Fiona; Darbon, Kathleen; Hornshaw, Richard; Scanlon, Endang Subject: RE: WAM & Wiley and Emerald Hi Caroline, We are having the same issue with Wiley, Emerald and SAGE. We have also restarted the wwwoptions to no avail. I will open a ticket now. Thanks, Tamsin [cid:image007.png@01D3C11C.1A002AE0] Tamsin Thomas Electronic Access Co-ordinator, Library Services City, University of London Northampton Square London EC1V 0HB T: +44 (0)20 7040 5652 www.city.ac.uk<http://www.city.ac.uk/> From: Clifford, Lucy Sent: 21 March 2018 12:07 To: Thomas, Tamsin; LIS-E-Access Subject: FW: WAM & Wiley and Emerald ? From: This list is for current and potential users of the Innopac system [mailto:[log in to unmask]] On Behalf Of Checkley, Caroline R Sent: 21 March 2018 11:58 To: [log in to unmask]<mailto:[log in to unmask]> Subject: WAM & Wiley and Emerald Hi all Is anyone who has WAM having difficulty getting access to Wiley and Emerald today? I am getting the 502 error although I have restarted the wwwoptions (cleared the proxy cache) but it didn’t help. Both recently moved to https but were working yesterday. Have opened a ticket but just wanted to see if anyone else it affected, Thanks All the best Caroline Caroline Checkley Digital Systems and Services Librarian Library Services University of Essex T 01206 873176 E [log in to unmask]<mailto:[log in to unmask]> ► libwww.essex.ac.uk<http://libwww.essex.ac.uk/> WE ARE ESSEX REBELS WITH A CAUSE [cid:image008.png@01D3C11C.1A002AE0] [cid:09317085-60AC-425E-B2B7-E09DAB14FF9B]<https://www.facebook.com/UniEssexLibrary>[cid:2D9E9C70-8DF0-4E0D-A2D6-636E16F0AFA3]<https://twitter.com/UniEssexLibrary>