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Hi Angela, That sounds like a Shibboleth issue. We're using PingFederate which is SAML but behaves a little differently. Sharon -----Original Message----- From: Angela Hughes <[log in to unmask]> Sent: 26 March 2018 09:45 To: Robinson, Sharon <[log in to unmask]>; [log in to unmask] Cc: EResources <[log in to unmask]> Subject: RE: Box of Broadcasts - re-registration being required at every login Hi All I am not seeing this because I seem to be stuck in a loop and cannot get past the sign in page. After clicking Sign in, I type my institution in but just get back to the sign page! Thanks Angela Hughes Senior Library Assistant Library Services University of Worcester Worcester WR1 3PD Telephone numbers 01905 542056 www.worc.ac.uk/library Referencing? How do I reference? What help is available? See our referencing webpages and Cite Them Right -----Original Message----- From: BoB National Administrators & Development [mailto:[log in to unmask]] On Behalf Of Sharon Robinson Sent: 26 March 2018 08:33 To: [log in to unmask] Subject: Box of Broadcasts - re-registration being required at every login Hi all, One of our students reported to BUFVC that they were being required to register every time they log in. This, of course means that they are obliged to import their playlists, etc each time. I've been able to replicate this. Is anyone else seeing this issue? Many thanks, Sharon This message and its attachment(s) are intended for the addressee(s) only and should not be read, copied, disclosed, forwarded or relied upon by any person other than the intended addressee(s) without the permission of the sender. If you are not the intended addressee you must not take any action based on this message and its attachment(s) nor must you copy or show them to anyone. Please respond to the sender and ensure that this message and its attachment(s) are deleted. It is your responsibility to ensure that this message and its attachment(s) are scanned for viruses or other defects. Edinburgh Napier University does not accept liability for any loss or damage which may result from this message or its attachment(s), or for errors or omissions arising after it was sent. Email is not a secure medium. Emails entering Edinburgh Napier University's system are subject to routine monitoring and filtering by Edinburgh Napier University. Edinburgh Napier University is a registered Scottish charity. Registration number SC018373