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I have been saddened, over the years, by the way in which T&L centres have become the plaything of PVCs and Deans.  I fear that, in too many cases, senior administrators are unhappy that their ignorance might be exposed or their authority undermined by people whose job is to specialise in teaching, learning and assessment.  Others are happy to work with such specialists and to learn from them (as we all learn from one another).  Sadly this has occasionally led to substantial numbers of educational developers being put out to grass.  In my experience, external validation has helped to maintain centres and external threats have often prompted a desire to retain the expertise.  Equally, centres can be devalued by changing their status, or the status of their staff.  We have to live with constant change but it can help if sometimes the worst kind of change can be pre-empted.

Sincerely

Bland

C Bland Tomkinson BSc BA MEd PFHEA FAUA
Visiting Lecturer, University of Manchester
Special Consultant, South East University, Nanjing
Associate Editor, HERD
Co-Editor, IETI



----Original message----
From : [log in to unmask]
Date : 03/02/2018 - 18:57 (GMTST)
To : [log in to unmask]
Subject : Re: State of Play? The Practice of External Reviews of Centres for Teaching and Learning

All,

Indeed an interesting discussion thread and so nice to hear from so many previous colleagues.

My experience was mixed. The group that I went on to head up was established following an external report by Gill Nicholls as the then DVC wanted to have a supportive structure to help her delivery her portfolio AS a PVC Policy.  After a change of senior leadership the new PVC and COO decided, independent of any external input, that they didn’t need such a group and so it was deconstructed!

I think that much of the success of L&T centres depends on the individual DVC/PVC, the kind of role that this is and how it fits into the senior management ethos of the institution.  This was well described in Smith et al’s (2007) report for the LFHE where they identified four broad classes of PVC: PVC Executive; PVC Policy; PVC Dean and PVC Service.  [ UK Universities and Executive Officers: the Changing Role of Pro-Vice-Chancellors ] It is my experience there is no consensus whether a L&T centre should be seen as an academic function, a professional service function or some form of hybrid. How each institution makes their decision over this can have a major impact when there is a change of PVC and more specifically if a new VC restructures the SMT of the institution.  

Best wishes to everyone,
Ian
______________
Dr Ian G. Giles PFHEA
Emeritus Professorial Fellow, Medical Education, Faculty of Medicine
University of Southampton
 

Email:

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Web:

http://www.southampton.ac.uk/medicine/about/staff/igg.page
http://about.me/iggiles

LinkedIn: 

http://www.linkedin.com/in/iggiles

 
"The mind is not a vessel to be filled but a fire to be kindled - Plutarch



On 3 Feb 2018, at 17:49, Louise Naylor <[log in to unmask]> wrote:

Great thread you have started Alan - hope you are well.

I probably reflect more Gwen and Bland's experiences.
I have acted as an external reviewer at HEIs either going through a periodic review or PVC instigated review of EDC provision.
At Kent, although our academic practice team are situated within a PSD, our academic programmes are subject to exactly the same type of review as academic schools.
Also, we have had internal (as well as external audits) of some of our processes and practice, but not a holistic EDC review.

As Gwen indicated, these variations may reflect the range and scope of activities associated with EDUs.

Best wishes

Louise 

Sent from my iPhone

On 3 Feb 2018, at 14:50, Edwards, Corony <[log in to unmask]> wrote:

Wise advice, Peter, and Bland’s example of proactively instigating a review is one to follow. As I’m sure we all know, the gods can be fickle (and may lack leadership and management training and experience).
 
Corony
 
From: Online forum for SEDA, the Staff & Educational Development Association [mailto:[log in to unmask]] On Behalf Of Peter Hartley
Sent: 03 February 2018 13:11
To: [log in to unmask]
Subject: Re: State of Play? The Practice of External Reviews of Centres for Teaching and Learning
 
My experience also chimes with Corony’s and Tansy’s, with another alarming twist:
 
I would recommend that any/every educational development unit (EDU) should try to instigate some formal review mechanism with external input which will be both useful and fair. Otherwise you can find yourself at the mercy of the gods.
 
My example is an EDU where a few students on the PGCert felt dissatisfied and went back to their faculty and grumbled to the local management. The Dean then instructed one of the academic staff to conduct an ‘investigation and review’. The academic did so without either forewarning or consulting with the EDU. The first that the EDU knew of it was when 'the report' emerged (think it surfaced at a faculty board). The EDU felt there were some serious misunderstandings in the report and were understandably miffed at the process. But they were now seen by some of the University management as ‘reactive’ and ‘on the defensive’ and that left a residue of distrust and resentment for some considerable time.
 
Be warned, folks!
 
Best wishes
Peter
 
 
On 3 Feb 2018, at 11:49, Tansy Jessop <[log in to unmask]> wrote:
 
Dear All
 
My experience chimes with Corony's. No external review, and internal processes occurring in the context of mergers (and acquisitions!).
 
Kind regards
Tansy
 
Tansy Jessop
Professor of Research Informed Teaching  | Solent Learning & Teaching Institute
Southampton Solent University  | East Park Terrace | Southampton SO14 0YN
T: 023 8201 6982 | E: [log in to unmask] | W: solent.ac.uk
 

From: Online forum for SEDA, the Staff & Educational Development Association <[log in to unmask]> on behalf of Edwards, Corony <[log in to unmask]>
Sent: 03 February 2018 10:13:20
To: [log in to unmask]
Subject: Re: State of Play? The Practice of External Reviews of Centres for Teaching and Learning
 
Dear Alan, Gwen, Suki and all,
 
Gwen – you note that ‘there is regularly a point in the cycle of politics within universities where an incoming PVC or VC feels the existing outfit needs to be reviewed, and this is almost invariably done with the involvement of an external reviewer.’ Which is interesting as it is not my experience at all; PVCs have certainly reviewed / restructured / relocated / rescoped education enhancement centres that I’ve been involved with, but without the benefit of an external reviewer, or even a thorough and systematic review conducted internally. The only (formal) external reviews of such centres that I’ve experienced, apart from the routine external examination and accreditation reviews for teacher education programmes, were as part of schemes like Investors in People, or an externally conducted risk audit, and were part of a wider reviews of professional services or education related provision across the university. I have, however, come across thematic reviews of specific aspects of the work typically part of the remit of such centres, for example, staff recognition and reward, or academic skills support for students, which were conducted by or with support from external consultants.
 
I’d be interested to hear from others based in UK universities on these points.
 
With best wishes
 
Corony
 
 
Corony Edwards PFHEA
Independent HE Consultant
07771 923799
 
 
 
From: Online forum for SEDA, the Staff & Educational Development Association [mailto:[log in to unmask]]On Behalf Of Suki at SD
Sent: 03 February 2018 05:45
To: [log in to unmask]
Subject: Re: State of Play? The Practice of External Reviews of Centres for Teaching and Learning
 
Dear Alan,

Good to touch base with you after quite some time. I am back in Sri Lanka as a consultant at the Staff Development Centre (SDC) and thought of commenting.

We have done regular 'overall' external reviews of our centre, of the nature you speak of, and using several overseas 'giants' in educational development from the UK, Canada, USA, Australia (inputs from profs Chris Knapper, Liz Beaty, Nancy Chism, Owen Hicks, Matt Ouellett, Graham Gibbs, Kristine Mason O'Connor. David Baume, Ranald Macdonald etc).
 
It is of some significance that we were never 'required' to have External Reviewers - in contrast, we know that many well-intended mandated requirements may not produce desired outcomes when they have become tick-the-box requirements. 

It could be that an 'outward looking' and 'un-threatened' attitude was a major reason that led to the 'quality enhancement' of the centre work and its recognition nationally and internationally.  Would an analysis of the 'why' we were 'pushed' into doing unbidden  external reviews be useful, as in overseas centres I have worked or audited, what I have often seen is quite a 'defensive' approach of its own practices rather than a 'growth' mindset (sensu Dweck) that hardly allows the embracing of 'best practices' already tried and proved elsewhere and which external reviews can tell us about. Perhaps most centres are still readying themselves (in 'mindset' terms) to take that risk of 'exposing oneself and trying out', and unless one begins with it, the readiness may take some time in coming. 

So, in Sri Lanka 'why' were we pushed to have this  'growth' mindset to do this 'centre's external reviewing' around every 3 years in 'formative' ways and periods? It had do with both internal and external pressure points. We had an 'internal' realisation of our ignorance and of our continuing ignorance, and a very real 'external' push to get QE going. Committed work helped to mesh these together nicely and in a timely way.

The 'internal' realisation  
The staff Development Centre at Colombo University was the first such centre to be set up nationally and was begun 20 years back with me as Founding Director where I (as a prof in Marine Ecology) knew I did not know anything at all in this area. I think my professorial standing in my own subject allowed me to say this openly, perhaps only because it was with respect to another area/discipline - I felt 'un-threatened' (not different in getting students to do deeper learning in our universiti classrooms !)
The 'external' push: Sri Lanka had a bloodied armed youth insurrection led by university students which (in order to put down the insurrection) led to all universities closing for three years and seeing the sad killing of thousands in the flower of their youth, variously estimated at 50 thousand. So, the external push to establish the SDC was to change teaching methods to get students 'work ready' so that we knew 'where' we need to get to. But whether this was possible at all, we knew not - other than for a "small experiment" that had results of being hugely successful. Without anything else to pin our hopes, we just had to take this chance basing our hopes on this small experiment (reported in the attached article from 'Enhancing QE in HE, ed Ray Land & George Gordon, 2013, Routledge) 

The External Reviews from different countries were very revealing and led us to building our experience in trying out diverse practices and adapting these to our own needs, with which we continue to flourish.

Hope this helps with the book and best wishes,

Suki
 
Prof Suki Ekaratne
Consultant, Staff Development Centre
University of Colombo in Sri Lanka.
 
 
 
On 2 February 2018 at 22:48, Van der Velden, Gwen <[log in to unmask]> wrote:
Interesting!
 
I think there are a number of ways in which centres of academic practice (in the widest sense) are reviewed. Firstly there is often an internal review mechanism, but these fall under the professional service structures (mostly) and are therefore quite differently organised in different institutions. Sometimes then an external will be involved, but certainly not always.
Then there is ample peer review in many places for outputs from centres: courses, resources, guidance materials, toolkits etc, all reviewed by peers, and quite often those are external. You’ve picked up on the accredited courses, but there are also external examiners, periodic programme reviews and external consultants on all manner of things. I’ve certainly engaged a good number of those when I still led a centre.
Then there is regularly a point in the cycle of politics within universities where an incoming PVC or VC feels the existing outfit needs to be reviewed, and this is almost invariably done with the involvement of an external reviewer. I’ve done a few of these. It is remarkable how much institutional leaders can gain from taking an open minded look at their centre for L&T.
Finally, some of us –perhaps matured by experience of local politics- take on the role of leading a centre but only under the condition of an external review of effectiveness after four years. That gives the institution the chance to see whether the centre and its structure still fit, and the centre the opportunity to keep the political wrangling contained.
 
What we do not have is a set of common standards for centres for L&T excellence (of whatever kind), partly because they can be wildly different in size, position, remit and constitution.
 
Looking at the approach we’ve taken at Warwick is an example of the diversity within the sector. We’re not really a centre at all. I  lead an Academy of Educators, or Fellows, who are selected through a competitive process from across the academic and professional community. They are all educational leaders with a background of impactful achievement, be that at a junior or senior level, we do not mind. But they are exceptional and get selected because they can change the institution for the better. They become Fellows and stay with us for three years (no buy out, not remunerated). Fellows can bid for funding for projects, join governance roles, join regular events where they get to engage with the great and good (external and internal) and become the collective voice on learning and teaching that informs policy and strategy. There is a new, small intake every year and after three years Fellows (sadly) step down and hand the baton to the next group. In the meantime they will have been able to gain a lot of visibility, take up opportunities and build up their career prospects and networks. The actual ‘centre’ for this Academy consists of three people: our administrator, my PA and me (and I do other things too).
 
Compare that to my last outfit: there were 86 (excellent) staff, covering Academic Staff Development, PG skills development, e-Learning, Teaching Quality, English language support, academic skills development, survey management and teaching space development.
 
Both arrangements develop excellence in learning and teaching, and each fit(ted) their institution exceptionally well. But they couldn’t be more different. I’d find it hard to develop external review with such different remits and arrangements in place.
 
Well, I hope that helps inform your thinking. Good luck with the book!
 
Best wishes,
Gwen van der Velden
 
Prof Gwen van der Velden BA(Hons) MA DBA PFHEA
Academic Director and Fellow of the Warwick International Higher Education Academy | WIHEA | University of Warwick | Senate House | Coventry | CV4 7AL
 
 
From: Online forum for SEDA, the Staff & Educational Development Association [mailto:[log in to unmask]] On Behalf Of Alan Wright
Sent: 02 February 2018 16:35
To: [log in to unmask]
Subject: State of Play? The Practice of External Reviews of Centres for Teaching and Learning
 
Dear UK colleagues,
A group of Educational Developers in Canada is writing a guide to external reviews of centres for teaching and learning as this practice is growing in our country.
 
I am writing an international 'environmental scan' chapter for the guide and have turned up some interesting developments in Australia and the USA. But my information thus far on the 'state of play' in UK universities is that there is "little appetite" for external reviews. The editors of this guide find, quite rightly, that this observation is unsubstantiated.
 
I often read notices seeking "external reviewers" for teacher certification programmes but I have never seen a notice of a search for an "external reviewer" for the overall appraisal of a centre for teaching and learning. Am I missing announcements of external reviews you know about?
 
Please let me know of any instances of external centre reviews in the UK. I would also appreciate your views and outlook on the matter as well as any references to reports or news/institutional articles concerning centre reviews.
 
Allow me to note, en passant, that we feel that the guide we are writing simply helps centres to align (to an extent) with academic department/program reviews and it is written with a view to enhancing our practices rather than in response to unreasonable and arbitrary demands for accountability.
 
With thanks,
Alan
 
W. Alan Wright, PhD
Vice-Provost, Teaching and Learning
University of Windsor
112 Assumption Hall