Hi Bryony,
Have you adjusted the default power saving settings on the tablets? By default, they have a screen timeout which will shut down the screen after a predefined period of time. On the Fire tablets, you should be able to go to settings > display > timeout and adjust the timeout to "never". In Windows, there is presentation mode which disables notifications as well as screen savers and power saving:
http://www.thewindowsclub.com/presentation-settings-in-windows-7
[http://thewindowsclub.thewindowsclubco.netdna-cdn.com/wp-content/uploads/2009/04/prestngs.jpg]<http://www.thewindowsclub.com/presentation-settings-in-windows-7>
How to Turn Presentation Settings On or Off in Windows 10/8/7<http://www.thewindowsclub.com/presentation-settings-in-windows-7>
www.thewindowsclub.com
Turn on, turn off, configure Mobility Center Presentation Settings or Mode in Windows 10. Laptop stays awake but system notifications are disabled, when you do this.
Hope this helps.
Best,
-J
________________________________
From: Museums Computer Group <[log in to unmask]> on behalf of Bryony Benge-Abbott <[log in to unmask]>
Sent: 14 February 2018 16:14
To: [log in to unmask]
Subject: Display iPads switching off
Hi all,
We’ve recently launched a new exhibition at the Crick and have used two different types of tablets in the gallery – Lenovo Tab3 Essentials and Amazon Fire HD. We are using them just to play films on loop, and are leaving the exhibition switched on 24/7. Alas, they keep randomly switching off despite us making sure they are on aeroplane mode, plugged in to charge, and screen-locked to stop visitors being able to use them. Other screens and lightboxes are using the same power source so we know there isn’t an issue with the power supply.
I wondered if anyone on this mailing list has had experience of working with these models or similar issues at all? We are drawing quite a blank…
Many thanks,
Bryony
_________________________________
Bryony Benge-Abbott
Public Engagement Manager (Exhibitions)
The Francis Crick Institute
1 Midland Road
London
NW1 1AT
T: 020 3796 2936
M: 07834 601 500
CURRENT EXHIBITION
Deconstructing Patterns: art and science in conversation
1 Feb – 1 Dec, free admission
The Francis Crick Institute Limited is a registered charity in England and Wales no. 1140062 and a company registered in England and Wales no. 06885462, with its registered office at 1 Midland Road London NW1 1AT
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