Hi,
Is anyone still having problems today? We seem to be working again but have still had no word from OUP to say it’s resolved.
Thanks,
Dominic
From: An informal open list set up by UKSG - Connecting the Information
Community [mailto:[log in to unmask]] On Behalf Of Angus Sinclair
Sent: 21 February 2018 14:23
To: [log in to unmask]
Subject: Re: [lis-e-resources] OUP access problems
Ditto Goldsmiths.
Angus Sinclair
e-Resources & Journals Supervisor
Goldsmiths, University of London
London SE14 6NW
0207 717 3343
@GoldsmithsLib
libanswers.gold.ac.uk
From: An informal open list set up by UKSG - Connecting the Information
Community <[log in to unmask]> on behalf of Journals Team <[log in to unmask]>
Sent: 21 February 2018 14:20:52
To: [log in to unmask]
Subject: Re: [lis-e-resources] OUP access problems
We at Surrey are seeing the same error message when trying to login via Shibboleth, but are able to access material via IP authentication.
Alison Baker
E-resources support team
Library and Learning Support Services
University of Surrey
01483 683890
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]]
On Behalf Of BEIGHTON Sarah E
Sent: 21 February 2018 14:06
To: [log in to unmask]
Subject: Re: [lis-e-resources] OUP access problems
Hi,
We are getting the same error message at Staffordshire University too.
Cheers,
Sarah
Sarah Beighton
Research and Digital Resources Librarian
F300, Thompson Library, Staffordshire University, College Road, Stoke-on-Trent, Staffs, ST4 2XS
Email: [log in to unmask]
Tel: 01782 294770
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]]
On Behalf Of Dominic Dixon
Sent: 21 February 2018 13:51
To: [log in to unmask]
Subject: Re: [lis-e-resources] OUP access problems
Thanks for confirming it’s not just us this is affecting. It’s worth also noting that while we appear to be authenticated okay via IP, I’ve not been able to access any content I’ve checked so far. It’s showing
the shopping trolley symbol beside all articles.
Thanks,
Dominic
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]]
On Behalf Of Paul Bramhall
Sent: 21 February 2018 13:37
To: [log in to unmask]
Subject: Re: [lis-e-resources] OUP access problems
Hi Dominic
Yes we’re seeing that error message as well.
Paul
Paul Bramhall University of London International Programmes |
|
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The University of London is an exempt charity in England and Wales. We are committed to achieving a 43% cut in emissions from University buildings by 2020. Please
think before you print. |
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]]
On Behalf Of Dominic Dixon
Sent: 21 February 2018 13:19
To: [log in to unmask]
Subject: [lis-e-resources] OUP access problems
Is anyone else having further problems when trying to authenticate to OUP via Shibboleth?
We are getting the following:
shibsp::ListenerException
The system encountered an error at Wed Feb 21 11:50:23 2018
To report this problem, please contact the site administrator at [log in to unmask].
Please include the following message in any email:
shibsp::ListenerException at (https://shibboleth2sp.sams2.oup.com/Shibboleth.sso/SAML2/POST)
Cannot connect to shibd process, a site adminstrator should be notified.
Thanks,
Dominic
Dominic Dixon
Discovery & Access Assistant, Library Collection and Digital Services
T: +44
(0)191 243 5254
University Library, Northumbria University, Newcastle upon Tyne, NE1 8ST, United Kingdom
@NULibrary |
www.facebook.com/NorthumbriaUniLibrary
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