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Also getting this message at Coventry Rory Allden Senior Information Assistant Information Resource Services, Lanchester Library, Gosford Street, Coventry University, CV1 5DD [log in to unmask]<mailto:[log in to unmask]> | www.coventry.ac.uk<http://www.coventry.ac.uk/> From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Angus Sinclair Sent: 21 February 2018 14:23 To: [log in to unmask] Subject: Re: [lis-e-resources] OUP access problems Ditto Goldsmiths. Angus Sinclair e-Resources & Journals Supervisor Goldsmiths, University of London London SE14 6NW 0207 717 3343 @GoldsmithsLib<https://url4.mailanyone.net/v1/?m=1eoVIc-0006Cx-65&i=57e1b682&c=H4y501qgO1QbeOqggkxBfpBB5Tbzg5-ju-XF96JKwn5PALYzeDWhubngxEZYtmNksRtYzP5uzAiRJOMQCz-wbgtNEzFutgArjUka9Ayamvt_R_THCQjIRPQOYXUvz5e9mB-O-3qYV5ljuXCJUkiKatXjxaL6j831r9baWbNOrDPs_ng8xP9DvSOC4wxufZMsTnzCgSc38f1o4mcDsRSHf0S6mQdzS1jr39PIJfiD4UIpxzah2S9MufGROuX9K_-9> libanswers.gold.ac.uk<https://url4.mailanyone.net/v1/?m=1eoVIc-0006Cx-65&i=57e1b682&c=T5x4B0R6RTOVpKGxVuk4co6NoGD0kEsq7AMbF313v0tKjdjK143IhjriQ_oXlH4afZRsWtnTN3_HgYtoXmtdeQNuJFJNuQasaAtTHfAVYZ8-KO1U1lw8cOa2i_qCP5M44Pq8H2X-rVUyY59IB94hT9qLgUqSNp3OUgpOkygClAQpkv2l31tBgE_kCYWyVuN7nvUjdIUSlVzCn8Sf8AOBcJ_gF_Df-1YUv1SM4ShhZIQ> ________________________________ From: An informal open list set up by UKSG - Connecting the Information Community <[log in to unmask]<mailto:[log in to unmask]>> on behalf of Journals Team <[log in to unmask]<mailto:[log in to unmask]>> Sent: 21 February 2018 14:20:52 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: [lis-e-resources] OUP access problems We at Surrey are seeing the same error message when trying to login via Shibboleth, but are able to access material via IP authentication. Alison Baker E-resources support team Library and Learning Support Services University of Surrey [log in to unmask]<mailto:[log in to unmask]> 01483 683890 From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of BEIGHTON Sarah E Sent: 21 February 2018 14:06 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: [lis-e-resources] OUP access problems Hi, We are getting the same error message at Staffordshire University too. Cheers, Sarah Sarah Beighton Research and Digital Resources Librarian F300, Thompson Library, Staffordshire University, College Road, Stoke-on-Trent, Staffs, ST4 2XS Email: [log in to unmask] <mailto:[log in to unmask]@staffs.ac.uk> Tel: 01782 294770 From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Dominic Dixon Sent: 21 February 2018 13:51 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: [lis-e-resources] OUP access problems Thanks for confirming it's not just us this is affecting. It's worth also noting that while we appear to be authenticated okay via IP, I've not been able to access any content I've checked so far. It's showing the shopping trolley symbol beside all articles. Thanks, Dominic From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Paul Bramhall Sent: 21 February 2018 13:37 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: [lis-e-resources] OUP access problems Hi Dominic Yes we're seeing that error message as well. Paul Paul Bramhall Online Library Project Assistant University of London International Programmes Stewart House | 32 Russell Square | London WC1B 5DN | United Kingdom Tel: +44 (0)20 7862 5750 londoninternational.ac.uk<https://url4.mailanyone.net/v1/?m=1eoVIc-0006Cx-65&i=57e1b682&c=CpLBPSe2XAX_uk1jBgUN7tRIVLW01wQjhmmO736_IvCKEaYYUakRruahuJri4m5LY1I3pL1Fg5q2olmYb01B-i40Uq7sbdAK1zHPaPPtJKGX4Xv06cUvNElujtCA9kmbQWpyD6EzxUdHBuAYBQaEMGCDJEln5Tssma9dg5BhT8Cv4D2hIZNzbP2RJkDFwA2-cLJ6kXGF0-dAfVqxNh6-2OKdgmaXy-RM7TtJum-4RaCIs2Ud31QDumLqSt8sYv5Y> [IP Col pos hztl copy]<https://url4.mailanyone.net/v1/?m=1eoVIc-0006Cx-65&i=57e1b682&c=CpLBPSe2XAX_uk1jBgUN7tRIVLW01wQjhmmO736_IvCKEaYYUakRruahuJri4m5LY1I3pL1Fg5q2olmYb01B-i40Uq7sbdAK1zHPaPPtJKGX4Xv06cUvNElujtCA9kmbQWpyD6EzxUdHBuAYBQaEMGCDJEln5Tssma9dg5BhT8Cv4D2hIZNzbP2RJkDFwA2-cLJ6kXGF0-dAfVqxNh6-2OKdgmaXy-RM7TtJum-4RaCIs2Ud31QDumLqSt8sYv5Y> [cid:image029.png@01D0E027.137140C0]<https://url4.mailanyone.net/v1/?m=1eoVIc-0006Cx-65&i=57e1b682&c=SQAbJAbNtirkCOEhKon3j_9n2PoRBcLVmO5Wdjg-e4ZGH4TZVWy9DnU6zglXgAzzTagdkfQ8mOo5Q9oP57di6dD3y5JkBG9PQn3lOnE58fie34EV7CQ0n6oYH2RBpPeThOIYYE4k2DT4UvrXNX4M30E7kqrNVPha0RmGMdAbDSx8w_s0nwUTaVHA6iDw5NPT66JGmBc9HQinHyYvL2a9xDwfNd14HHHHO87Gy5iXysmEmyssJ5XjeMLrqrCMHRSK> [cid:image030.png@01D0E027.137140C0] <https://url4.mailanyone.net/v1/?m=1eoVIc-0006Cx-65&i=57e1b682&c=fviYzKJvdgDMvRai842GJQJoSn3_SqKoVnOp4nGnn-oVS7v8wdTQ5tzcC9IO19r6h_ZgulNZhlMQ4Xdfhu3oIE4l1bfK7r3ijvHfHQ1E_SUD6gOF_cp2psuXgFhj2TcrJOg2yC08Suu3FGLoPqBVRt4VtHYSmQtrscTp33CwiSWGDCw3u2kasaUx7PXbJi3dkcqvQiL5vTvJznB4rWw6tL2UKLbnoiUkur69BL6u7KsN4Oqb2Fyqnv1l-JT7gadr> [cid:image031.png@01D0E027.137140C0] <https://url4.mailanyone.net/v1/?m=1eoVIc-0006Cx-65&i=57e1b682&c=41damLw1W0VHBg9WAQOQ-NWCGOs8cav0REPpUH4yAd7pk3VzyrQySTQ55-B2i8J9V4SWR7nzA7CogDL4Gefk3MUXsUJe2sMAkH4bghW5h4T4en0f7UG3XBE8e6B7wVraI1a3ubtfATlz17KAwocx3KbJ6v50QmD1zJlYvK1h90GSRXdIwsuooJ_1WEMZFKe8GjYNv-7r3dIvtyCC3suYhGaY_ypXFSAv7J5HPIFIg9M> [cid:image032.png@01D0E027.137140C0] <https://url4.mailanyone.net/v1/?m=1eoVIc-0006Cx-65&i=57e1b682&c=tuXeZrPB1ix1CmOKlKpoYqPFAB6EVtA16w9xsANWAaznNvux7DVzB4W8GtkeZDJVLaZoZefKyM3Kmz1smcXBj0lGQ0Ek5L3G3zrWiz9LwvcmJ5-hyOxIoSZj4dH99P2jlYbH4Qnxoy5PePxlyzz9yargoSz_-Q0lhMf3Ik3rcwMdorxteuF8ph7FGUoHFmjAul1-NXw2ANPI19jpWPB7NjaqC9BzKTRqXhWK7WbXe2ONn3qmkLXv03FAkPNExWyp> [cid:image033.png@01D0E027.137140C0] <https://www.linkedin.com/grp/home?gid=2845724> [cid:image034.png@01D0E027.137140C0] <https://url4.mailanyone.net/v1/?m=1eoVIc-0006Cx-65&i=57e1b682&c=DRasLWU8yuLGU5Du9Zgn6g-cj-xaaZQbtuEdAdPSKNjRsEPtH85UbmI84shToQEzBTgHETzkwA6WcUzupZ0pyk3VGJBRLzTJX-HCMehitiuWhlY0U8pLQgi0FDAcB6hEA-iJhfHI2sJGBX9INTFel7wN9GToAJ-biHtR42kGl4XmokKUCibwC3KsLXqJw3hH0D3QvI3FCHALzOqrQpJD7QBhE4lXVmyeAob6BGrOcofnH7_vBR_AfSy9V0yK4rc_r7YvtFudTfPlY6cCkf428Q> [cid:image035.png@01D0E027.137140C0] <https://url4.mailanyone.net/v1/?m=1eoVIc-0006Cx-65&i=57e1b682&c=I3LB5sdwgm58JrzjDy-jfLUjmeHgGZqS84LXhuYvmSJ2MiKeYkDP2AfCHlvRD51WNXp2LdQmg4Q2BPjZdXwKTanoh3xItgRqX7V06X_GCvjnUBY-djCMGyIuHwO1ABA5kRYYRulPzqyFl_m0KYbDYyiJj67Jm9Wa9ASZI6QWs5EL1rlIvF8R64_ZJSRmYHq89K4p8SyRjWzlNtz0iaQ7b6m43U1av469feXaHJkDZzsoH5Cqr7p6v5EYTKzJmFT8PMseAHnIkPgG8nEojxIH4A> [cid:image036.png@01D0E027.137140C0] <https://url4.mailanyone.net/v1/?m=1eoVIc-0006Cx-65&i=57e1b682&c=zsBfXpPSnbOQQ784c80SbxRBeNL6MDcikGYkYk0TMlmRrHX0ntW8mQauUSQkJsRBA8ajz-7tAHePKJIS7FcN5CcnfI1xFl0R1QC-njFpATSdNb8LCslBa1t3Dv0xJ0c0n_mwuuXGs263-sR7ktLH_aJvCerADOD31yOGJ1-ifdTeOGrh5BWRo_ugaKkWkjyGe3AXnV2vrPYTkMgFCk3Zq7GmA8xT7MJYxAwjha9k7zgR9Tgz9mq1uhq_7YdDmEAK> [cid:image010.jpg@01D341EF.D88E25E0] ________________________________ The University of London is an exempt charity in England and Wales. We are committed to achieving a 43% cut in emissions from University buildings by 2020. Please think before you print. From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Dominic Dixon Sent: 21 February 2018 13:19 To: [log in to unmask]<mailto:[log in to unmask]> Subject: [lis-e-resources] OUP access problems Is anyone else having further problems when trying to authenticate to OUP via Shibboleth? We are getting the following: shibsp::ListenerException The system encountered an error at Wed Feb 21 11:50:23 2018 To report this problem, please contact the site administrator at [log in to unmask]<mailto:[log in to unmask]>. Please include the following message in any email: shibsp::ListenerException at (https://shibboleth2sp.sams2.oup.com/Shibboleth.sso/SAML2/POST<https://url4.mailanyone.net/v1/?m=1eoVIc-0006Cx-65&i=57e1b682&c=WDFLuEKqJ35auwCjBPyW0s5hDrCo7G2QC3KgVOaGxK2XEYD3WcBMBwMn9tDaxYy3bOmVJ5vxQ1s0VPxOyFWWkNaEBi-ShhMJ3kIU7t7zY2iLg0OnzdrN8EuJvbeiWIXk-0NhY6Wcekmj9eFHILb2DBjdu1j0mlOqHNCXQ2_E7pkN6MHG0AFnvCxpaI8FmFOlUfGBbQhzyUSzH_euO82VyWlsGLHtx9bEXGXlf2hQfZmaP956d3MCn_G2LUmvBzMBeYJE5FrAuvKkbheERy1mnw>) Cannot connect to shibd process, a site adminstrator should be notified. Thanks, Dominic Dominic Dixon Discovery & Access Assistant, Library Collection and Digital Services [email sig]T: +44 (0)191 243 5254 E: [log in to unmask]<mailto:[log in to unmask]> University Library, Northumbria University, Newcastle upon Tyne, NE1 8ST, United Kingdom @NULibrary<https://url4.mailanyone.net/v1/?m=1eoVIc-0006Cx-65&i=57e1b682&c=DGsoYkNkbBDpo2gB5n10plc1eDt5sfx-dxWywLESopnh6XjRh2lyPfo10R_rDT-Sj31ljJ7kXMXmlDpZE46RYEaTDX4G7qq273R3eTzrhf99yemH0Y6anGw3vRumG-oZQLmwu5gnQY5PoM-BBd7IrgjF18Ih85xC6rcr1iDh901wkoOGaFeRWu0R3zijub2RR21X5DNpe62Agygeyvz9JnQqHPEjo8iwqycR-AvUQ6Af-UWV_maU0VBuUSwEJMKD> | www.facebook.com/NorthumbriaUniLibrary<https://url4.mailanyone.net/v1/?m=1eoVIc-0006Cx-65&i=57e1b682&c=s8UdIwHi-od5HxfB3UZjPqCZUzIp0TXJZtsWnSVShpLPedYCdGQ1OUgnpHas-gHs1HPmluoemWGPGI1B_sG2r6-AjASpnVzu7-jPbUxkcZakKCwVsJdMyiMm2RfnVIwkW7B8sGa5IoFZT-w8QVzV4W5Ve3ItMdGIy_6eIQfWqIa-1kFLYtpJ8IGw9NPSqlPZzgkSzK15iTHSc9AO8Gx4fxYiiNPNoejAvIF5VMiMOANGo--oKF9y1vG18vMGBJlR> This message is intended solely for the addressee and may contain confidential and/or legally privileged information. 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The University cannot guarantee that this message or any attachment is virus free or has not been intercepted and/or amended. lis-e-resources is a UKSG list - http://www.uksg.org<https://url4.mailanyone.net/v1/?m=1eoVIc-0006Cx-65&i=57e1b682&c=qCHidntDUhWygtbiPVZKDJMR3Dwfoh1D-NeuFUjL1XErCHaQ2VXf6hlzNljz7JKUApBTZajoGAxvqzfxdqr6SoxY_mCl1NMsHMW3ii7hUN9lJkWkfpB-treIguOfIzSbWnM2qCU2P7BIJFjivtCudRKaV0dKWcAJqkMI0o8bUVADpHswvbSLJK7bmlsW0FuhI4zg9NHSSre0gqqwjDngs76LFp6_g9gAIDwPcyAS_UA> UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG<https://url4.mailanyone.net/v1/?m=1eoVIc-0006Cx-65&i=57e1b682&c=_xH1muUxAkhAKQmHGP0I4Zjwnbk2r5kjIrIJ_MUpHDLm67SeHNxyvVUFL1t9ssw2Z7V64NOsxFn2pNI2kVvvtwngj7izZbz2-6ovo-FbU3DYbH6-GN6vOuun3Clsb9c89C77VrrUqTQFPAdh3OyIL7lE3LRfYJoV1EpZTyB07qr_AqFhHopqyNz6zhZxAXpfXZTFTV7BtZkKFgpNCTHuXqrGPKMqfS5PlL37hXJE-80> lis-e-resources is a UKSG list - http://www.uksg.org<https://url4.mailanyone.net/v1/?m=1eoVIc-0006Cx-65&i=57e1b682&c=qCHidntDUhWygtbiPVZKDJMR3Dwfoh1D-NeuFUjL1XErCHaQ2VXf6hlzNljz7JKUApBTZajoGAxvqzfxdqr6SoxY_mCl1NMsHMW3ii7hUN9lJkWkfpB-treIguOfIzSbWnM2qCU2P7BIJFjivtCudRKaV0dKWcAJqkMI0o8bUVADpHswvbSLJK7bmlsW0FuhI4zg9NHSSre0gqqwjDngs76LFp6_g9gAIDwPcyAS_UA> UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG<https://url4.mailanyone.net/v1/?m=1eoVIc-0006Cx-65&i=57e1b682&c=_xH1muUxAkhAKQmHGP0I4Zjwnbk2r5kjIrIJ_MUpHDLm67SeHNxyvVUFL1t9ssw2Z7V64NOsxFn2pNI2kVvvtwngj7izZbz2-6ovo-FbU3DYbH6-GN6vOuun3Clsb9c89C77VrrUqTQFPAdh3OyIL7lE3LRfYJoV1EpZTyB07qr_AqFhHopqyNz6zhZxAXpfXZTFTV7BtZkKFgpNCTHuXqrGPKMqfS5PlL37hXJE-80> This message is intended solely for the addressee and may contain confidential and/or legally privileged information. 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Unauthorised use is strictly prohibited. If you are not the addressee, you should not read, copy, disclose or otherwise use this message, except for the purpose of delivery to the addressee. Any views or opinions expressed within this e-mail are those of the author and do not necessarily represent those of Coventry University. lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG