Hi Rachel
I presume your developers are on the case, but there are a few (fiddly) tricks to get right so that authentication is verified which can help with deliverability - this sort of thing...
https://sendgrid.com/blog/how-to-authenticate-your-email-in-5-steps/
ta
Mike
_____________
Mike Ellis
Thirty8 Digital: a small but perfectly formed digital agency
http://thirty8.co.uk
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On 5 Dec 2017, 11:31 +0000, Rachel Kasbohm <[log in to unmask]>, wrote:
> Hello!
>
> We have an interactive in the gallery that takes your picture, puts it on a stamp and emails it to an address of your choice. Lots of fun but quite a few visitors aren’t receiving their stamp. Right now our solution is to scan through hundreds of images a day to find a their stamp if they don’t have it.
>
> Our developers have added a plain text email, changed the subject field and removed hyperlinks. However, emails are still getting caught in spam filters. Most notably Hotmail’s.
>
> Does anyone else have a similar interactive? If so how did you deal with spamming issues? How did you manage visitor expectations about receiving their email?
>
> Would really appreciate some guidance from those with similar interactives 😊
>
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