Staff Development and Training programme of the
M25 Consortium of Academic Libraries.
*Apologies for cross-posting*
We are happy to invite you to book a place on
Talking Globally: the challenges of strategic planning and service delivery in the 21st Century,
Teaching Excellence Framework – what’s it all about and will it affect libraries
and The Customer Service Excellence Standard: sharing hints and tips taking place in November.
Book early to avoid disappointment!
Training and Development Events:
Training events are open to all members and non-members.
Talking Globally: the challenges of strategic planning and service delivery in the 21st Century
02 November 2017
The current HE landscape is ever shifting and uncertain terrain for Library professionals. How are middle and senior managers dealing with the challenging terrain? How are all levels of library staff navigating their CPD progression as well as meeting the
needs of their users in the light of post Brexit HE realities?
Teaching Excellence Framework – what’s it all about and will it affect libraries
06 November 2017
The Teaching Excellence Framework (TEF) was introduced by the Government in 2016 to recognise and reward excellent learning and teaching, and will be implemented by the Higher Education Funding Council for England (HEFCE).
The Customer Service Excellence Standard: sharing hints and tips
07 November 2017
This event brings together key speakers who have worked to achieve Customer Service Excellence accreditation for their respective departments. The speakers will focus on particular key aspects of CSE or essential elements that have helped
them to either achieve or maintain the standard. Examples will come from within HE libraries and the British Library’s Customer Services team. The day is intended to be highly participative and there should be ample scope to share good practice, concerns and
questions in general with both your fellow attendees and the speakers.
17 November 2017
After last years’ successful workshop on professional identity we explored the messages we give out personally and professionally through our self and corporate branding and our digital and physical footprint.
This year we have shifted the focus to how library staff can gain confidence and professional development through the portrayal of superhero roles and gain a greater understanding of the impact, challenges and opportunities digital literacies
and scholarship are offering students, researchers and professions alike.
Applying to study Library and Information Science
07 December 2017
Are you interested in becoming an information professional? This event brings together a range of speakers to inspire you and give you an insight into the experience of “going to Library School”.
Visits
Only members of the M25 Consortium of Academic Libraries are eligible to join visits.
22 November 2017
*Waiting list places available*
The Barbican is a Grade II listed building and is Europe’s largest multi-arts and conference venue presenting a diverse range of art, music, theatre, dance, film and creative learning events. It is also home to the
London Symphony Orchestra.
All of the events mentioned above can be booked via our
website.
Beverley Roberts
cpd25 Coordinator
M25 Consortium of Academic Libraries
Room 653
Senate House Library
Malet Street
London WC1E 7HU
Tel: 0207 863 6082
Web:
www.cpd25.ac.uk
Staff Development and Training programme of the M25
Consortium of Academic Libraries.
Twitter: @cpd25_M25 #cpd25