Print

---

** Apologies for cross posting **

"Proving Our Worth: Evidence and Data in Acquisitions"
6-7th November, Leeds, Hilton Leeds City Hotel

Just two weeks to go until #NAG17! Over seventy of you have already booked
but we still have space for a few more. We know that budgets are tight
everywhere, so full paper and workshop info is available below and at
http://www.nag.org.uk/events/forthcoming-events/2017/10/workshops-and-papers-at-nag17/
to
help you persuade your line manager that attending NAG Conference this year
will really impact on your skills at work.

We have ten papers, a panel discussion session, and importantly four
workshops where you can have discussions, take part in professional
training, and work hands-on to try out new ideas and projects. You can
attend two out of the four workshops on offer.

NAG Members price is just £412+VAT including all meals, accommodation,
conference sessions, Gala dinner, and after dinner fun casino. Members who
work in public libraries can even join us for half price!  You can book
online at
http://www.nag.org.uk/uncategorized/2017/02/nag17-conference-booking-form/

If your local authority is not a NAG Member, you can join as a personal
member for just £55 and still access all the same great discounts and
benefits.

And even if you can't join us in Leeds, please do keep an eye on our
hashtag, #NAG17 and join in the discussions online.

Full paper info:
Workshops:Workshop 1
eBook Accessibility Audit Workshop
Gopal Dutta, Vicky Dobson and Susan Smith

This hands-on workshop will be delivered by three members of the team
behind the recent national eBook Accessibility Audit. A key theme will be
the importance of accessibility as a factor in eBook procurement. The
workshop will give an overview of the eBook Accessibility Audit project and
a demonstration of the simple survey tool used for evaluating eBook
accessibility. There will be a practical activity giving delegates the
opportunity to try this out for themselves, followed by feedback and
discussion.
*Gopal Dutta is an assistant librarian at Manchester Metropolitan
University. He works in a split role, as a subject liaison librarian for
Secondary Education and in the digital library team. In both of these
roles, he frequently deals with eBook queries. Previously, he worked at
Leeds Beckett University as a member of the acquisitions team, with
specific responsibilities for cataloguing and eBooks.*
*Vicky Dobson is a Senior Information Services Librarian at Leeds Beckett
University. She works in the Library Disability Support team. The focus of
her role is working with colleagues to ensure that the Library’s systems
and services are accessible. Her role also involves responsibility for
staff training to help Library staff effectively support students with
disabilities.*
*Susan Smith is the Learning Support Officer (Disability and Dyslexia) in
the Library at Leeds Beckett University. Her role is to support disabled
students in using, and getting the most from the Library. In addition it
involves ensuring the Library is as accessible as possible for their
disabled students. She has a keen interest in technology and how it can
support students in their studies. Her involvement in the national eBook
Accessibility Audit project came from delivering the Library’s alternative
format service, providing books in accessible formats to their students.
Commercial eBooks have the potential to address this need but only if they
meet accessibility guidance.*Workshop 2
Preparing and Delivering an Impactful Elevator Speech
Campbell Storey

Sometimes you only have two minutes to get your point across. You might be
talking with your employer, pitching to a potential customer or meeting a
new supplier for the first time – a good elevator speech will get your
conversation off to a strong, confident start.

*“I love to help organisations figure out their messages, vision, strategy
and values, and to get them into conversations with the audiences that
matter to them.*
*I work with a great set of long-term customers. I am proud to have worked,
and continue to work, with the Corporate Affairs and Communications teams
at Legal & General and Ingeus, both for six years. I’ve also worked with
Deloitte, Network Rail, Birmingham Airport, LinkedIn, the Conservative
Party, PWSA, the Society of Chief Librarians, and more Library
Professionals than you could shake a book at – I am a dyed in the parchment
bibliophile. *
*Day to day work includes one-to-one coaching to communicate positively in
public, writing speeches and content with impact, delivering great quality
research and policy reports, and being a ‘fly in the ointment’ facilitator
to help leadership teams think strategically.”*
Workshop 3
Tales of the Unexpected Outcome: How an eBook pilot became so much more
Paul Howell

This workshop will discuss the opportunities and challenges the Middlesex
University eTextbook scheme has presented to the library as well as looking
at possible future developments. The session will touch on the
establishment of the scheme but will look beyond the initial aims to cover
its impact on acquisition and reading list workflows using accurate module
information and student numbers. Whilst we will discuss that such schemes
are not a “magic bullet” to perennial problems of module, module leader
information and up to date reading lists, they do offer opportunities for
increased involvement in decision making with the academic on course texts
and structuring reading lists to improve and enhance student experiences.

*Paul Howell is the Acquisitions Manager the Library and Student Support
service at Middlesex University. Having previously worked as a Liaison
Librarian at Middlesex Paul took on the role of Personal eTextbook Project
Officer in 2014 to oversee the successful implementation of the eTextbook
pilot scheme in the Business and Law schools before rolling out the scheme
to all students at Middlesex University. Paul’s role includes the
operational management of the Personal eTextbook scheme and its
development, as well as the library eBooks, reading list system and
acquisition workflows. Paul has previously worked at UCL and Leeds
University and has over 15 years’ experience in the Higher Education
library sector.*
Workshop 4
Leeds Library Zine
Claire Duffield and Sapphia Cunningham-Tait.

“A zine ( ZEEN; short for magazine or fanzine) is most commonly a
small-circulation self-published work of original or appropriated texts and
images, usually reproduced via photocopier. Usually zines are the product
of a single person, or a very small group”
Leeds Libraries were awarded the Betterworld Literacy Fund in 2016. They
used this to facilitate a project using Zines to engage with community
groups across the city in creating a Zine Exhibition and Fair. The
exhibition showcased Leeds’ culture, heritage, and our passion for reading.
In this workshop the librarians that led the project will share the
evaluation and successes, and give you the opportunity to create your own
zine.

*Claire Duffield is the Leeds Studio12 Librarian working with young people
aged 16-30 engaging in creative digital media.*
*Sapphia Cunningham-Tait is an Assistant Community Librarian based in the
East of Leeds.*
PapersKeynote:
Ian Anstice @publiclibnews
An Aquarium without fish? The importance of stuff.

A public library without properly selected and sufficient stock is like one
of those pictures of Soviet-era shops with tins sparsely placed on shelves.
Not very appetising. The talk looks at issues around bookfunds (and
everything-else-funds) over the last few years and stresses the importance
of the right title to the right person at the right time.

*Ian Anstice has been a librarian since 1994 in the North West of England.
Then, in 2010, he took the fateful step of starting a public libraries news
blog unimaginatively called Public Libraries News. Within four months, it
was being quoted in parliament and Ian has been involved with politicians,
campaigners, the media and politicians ever since. He has won five awards
over six years and is vaguely worried about what he did wrong to miss out
on one in 2013!*
Paper 1
Trudy Turner
University of Kent Digital Libraries in Europe: The Attitude of Wisdom –
How we are building an evidence base for best practice (NAG Award Winners
2016)

The drive for distinctiveness across competing higher education
institutions is mirrored by hugely increased expectations of quality of the
student experience at a time when budgets are coming under increasing
pressure. This presentation explores the importance of an evidence-based
mind-set to frame good decision-making in the deployment of limited
resources. Using as a case study the development of digital library
services for the University of Kent’s European Centres, it will present
examples of innovative, but disciplined, exploration in developing and
improving a challenging area of library service delivery – the
internationalisation of content provision. It is suggested that
experimentation, pilots, trial and error are all valid ways of developing
an evidence based approach if undertaken in a controlled and structured way
and in the context of a ‘learning organisation’ culture. It also touches on
the importance of leadership in nurturing evidence-based approaches.

*Since joining the University of Kent as Assistant Director with
responsibility for library collections in 2011, Trudy has focused on
developing high performing teams, service re-design and establishing new
partnerships. Before moving to Higher Education, Trudy was Head of
Knowledge Management for a Primary Care Trust, focussed on evidence based
commissioning. Trudy also worked for some years at the National Institute
for Health and Care Excellence, and spent the first 16 years of her career
in public libraries. Trudy is currently undertaking an MBA with a focus on
sustainable business practices and responsible, ethical leadership.*
Paper 2
Chloe Dobson and Diana Massam
Use of Copac Collection Management Tools data to support collection
management activities in libraries

If you are interested in finding out about how benchmarking collections
data can help you to manage your collections and acquisitions, then this
session is for you. Copac Collection Management Tools offer a range of
benefits which can transform your collection management projects and
workflows: providing help with difficult decision making and highlighting
the strengths of your collections. We will begin with an overview of the
Copac Collection Management Tools, their development as a service designed
and tested by practitioners, functionality and outline use cases and
benefits. Following this, will be a case study demonstrating how the CCM
Tools have transformed stock management processes at the University of
Sussex and most importantly reduced the pain of essential stock reviews!


*Chloe has worked in academic libraries for 19 years now. She is Collection
Development Librarian at the University of Sussex and has special interests
in innovative methods of collection management, E book provision and UX
data collection. Previous to this she was the Learning and Teaching Support
Librarian delivering training and user support across all disciplines and
before that an Assistant Librarian at the National Art Library.*

*Diana Massam:“Following many years working in academic libraries, I now
work at Jisc, and have managed a variety of projects within different
stakeholder environments. I currently manage Copac Collection Management
(CCM) tools, which involves working with the Copac team and with
professional library practitioners to develop collection benchmarking tools
based on rich Copac data. I am also closely involved with the National
Bibliographic Knowledgebase project ensuring that enhanced collection
management functionality is delivered as part of this ambitious
initiative.”*
Paper 3
Rachel Kirkwood @racheljkirkwood
Just Academic Questions? Building up discipline profiles and digging down
into the repository

The basic premise of collection development at the University of Manchester
Library is that knowledge of the various disciplines is crucial to inform
collection development, but in the absence of human, specialist domain
knowledge, a variety of data sources can be channelled and combined to
drive tightly aligned yet dynamically flexible acquisition of resources.
The paper will present details of the progress made so far and the specific
applications we are making to harness the potential of data to link
purchasing with the scholarly activities of university. The focus will be
on two areas: (1) Discipline profiling in the School of Law has prompted us
to ask different questions of data, identify a variety of sources, and
explore how best to combine and present these – using Excel spreadsheets
and Tableau visualization software. (2) The Library’s close involvement
with the management of our institutional repository, and subsequently a
Current Research Information System [PURE], has positioned us ideally to
exploit those systems in innovative ways.

*Rachel Kirkwood thoroughly enjoys being Collection Development Manager at
the University of Manchester Library, a new role where she is working to
harness the power of data for collection development and stock management.
She has presented widely on “Collection development or data-driven content
curation?” (published last year in Library Management). She first became
interested in collection development some 15 years ago, when as Deputy
Librarian at the Goethe-Institut in London she wrote their collection
development policy for English-language material. Before that she had a
stint at the School of Slavonic & East European Studies Library.*
*In her spare time she is researching a PhD on conceptual metaphor in 17th
century Quaker writings. You can find her on LinkedIn, academia.edu
<http://academia.edu> and researchgate.*
Paper 4
Liam Dixon
How to Transform your Children’s Non-fiction Collection

“Our Children’s Non Fiction stock was displayed in serried ranks of tiny
spines, all in perfect Dewey order, and very few of them ever being
borrowed. Usage was low, the budget was being cut, and we were in a
downward spiral.” Does this sound familiar?
Come and discover how applying retail bookselling experience, introducing
the use of data about what’s selling on the high street and what’s being
borrowed in UK libraries, together with the use of Opening the Book
acrylics, we’re turning the serried ranks into eye-catching, child
accessible displays that have begun a virtuous circle of increased usage
and improved investment!

*Liam has been in the book trade for over twenty years. He began his career
on the commercial side of the trade working as a manager, buyer and trainer
for a number of book retailers including, Dillons, Hammicks, Books Etc.,
and Waterstones. He has since moved to the public side of the trade and is
currently Stock Development and Design Lead with Surrey Libraries.*
Paper 6
Jamie Wright and Yvonne Melville
Every Book Counts – using Evidence Based Tools to Buy Smarter

CollectionHQ have 610 global customers who use our evidence based stock
management system to manage their collections. This presentation will
discuss how evidence based stock management has changed the way libraries
manage collections at a time when staffing levels and budgets are coming
under increasing pressure. Yvonne Melville (Service Development Team
Leader) at Fife Cultural Trust will discuss how evidence based tools have
change the way they buy books and the positive results.

*Yvonne Melville:*
*“I have worked in Fife’s libraries since 1989, covering a range of
different roles. This includes junior library work, branch librarian,
learning services librarian and now lead the service development team for
the adult library service in Fife. Included in this role is the buying and
managing of the adult book stock. Throughout my career I have always
preferred basing decisions on fact rather than perception, and love working
with statistics.”*

*Jamie Wright:*
*“Since 2014 I have managed customers from across the UK, Ireland &
Germany. CollectionHQ innovates the way public libraries select, manage and
promote their collections. Uniquely, collectionHQ provides guidance on what
actions to take to improve the performance. My position at collectionHQ is
divided between account management duties and bespoke software training
sessions. These training sessions identify and provide best solutions for
libraries to meet their KPIs.”*
Paper 7
Karen Colbron @karencolbron
National Monograph Solutions: Investigating the problems, landscape and
innovative access solutions to monographs in a digital form.

As part of the National Monograph Solutions project, Jisc has been working
with Higher Education Institutions (HEIs) to investigate access barriers to
academic books currently unavailable as e-books according to institutions’
requirements. Based on the 2016 ‘Digital Access Solutions’ report and
further engagement with key stakeholders and publishers, this session will
discuss access and workflow issues faced by libraries as they work towards
securing academic e-books in a timely and cost-efficient manner.

*Karen Colbron, digital content manager, has an advanced degree in Library
Science. Within Jisc digital resources she heads the Spotlight on the
Digital project that aims to improve resource discovery and impact of
digital collections for learning, teaching and research through training
and online guidance. Karen is also responsible for digital access
activities within the National Monograph Solutions project.*
Paper 8
City Read London
Andy Ryan @cityreadlondon

Launched in 2012, Cityread is a charity that unites London (and Slough and
Reading!) by asking the whole city to read the same book together for a
month each year. Every April, over 30,000 Londoners come together with
libraries, bookshops, museums and other venues in a shared, cultural
experience. This session will explore the tribulations and triumphs of six
years of Cityread in London, and the charity’s plans for world domination.

*Andy Ryan is founder and Chief Executive Officer of Cityread. Prior to
establishing Cityread, Andy was responsible for marketing and office reader
development at London Libraries from 2005 to 2010, before which she worked
in Interdisciplinary Arts at Arts Council England. In 2010 Andy established
Stellar Libraries CIC, a creative agency for libraries, from which the
Cityread charity has grown. Cityread London 2014 won a CILIP Impact award
for marketing excellence, and Stellar Libraries was awarded Social
Enterprise of the year in the Mayor of Lewisham Business Awards 2015. Andy
has generated over £1.5 million for library-related programmes since 2010,
and was named by the Evening Standard as one of London’s 1000 most
influential people of 2016.*
Paper 9
Diane McCourt @Dimccourt
Everything we do is driven by you…. Patron Driven Acquisition capturing
real-time customer input into the digital collection at the Royal College
of Nursing

Whilst Patron Driven Acquisition (PDA) is not a new product, what makes
this case study special is the unique nature of the Royal College of
Nursing (RCN). Our UK-wide members use us to support their professional
development, and range from students to retired, and from those in regular
practice to Professors and Fellows. How do we know what our membership
need? How do we gather evidence to show we are meeting our member needs?
How do we respond to what the data is telling us? How can we use the data
to inform our purchasing decisions? How do we shift from ‘just in case’
purchasing to ‘just in time’? How does this enhance the professional role
of specialist Librarian?
This session will show how this pilot gave us direct membership input to
our purchasing decisions, but will also demonstrate the need for specialist
Librarian input into PDA to ensure expert title list selections are fit for
purpose. It will explore what’s next in using the evidence that it enables
us to gather. Can PDA usage analytics identify areas of the country where
we are not reaching our membership? This session will develop further
understanding of the role of PDA in providing customer led services within
the diverse library sector.

*“I am a Chartered Library & Information specialist, currently Collection
Development Manager at the Royal College of Nursing. I strategically manage
the acquisition, cataloguing and evaluation of both electronic and print
based academic resources. This includes contemporary, historical, rare and
special collections for our 435,000 members. I have previously worked
extensively in the academic sector (art & design), focused on stakeholder
management, information literacy, diversity & inclusion.“*
Paper 10
Jonathan Ebbs
Big Ideas Generators: a Libraries Opportunities for Everyone Innovation
Fund Story.

Big Ideas Generators is a year long project funded by the Libraries
Opportunities for Everyone Innovation Fund.
It aims to encourage innovation and enterprise through workshops & events
delivered across the Greater Manchester Combined Authority. The project is
piloting transformational new ways of working using one centrally based
team to work across the 10 GM authorities for the first time.
The session will cover how we are managing this unique service to promote
existing resources and reach new audiences unfamiliar with how libraries
can contribute to economic growth.

*Jonathan has worked in information and advice throughout his career. He
has been responsible for the launch of the Business & IP Centre in
Manchester, and developed business information services across Greater
Manchester and beyond with the “Ask About Business” service that will
celebrate 10 years of success in 2018.*


Jennie Hillyard, M.A., B.A. (Hons.), MCLIP

Administrator, National Acquisitions Group  www.nag.org.uk

12 -14 King Street

Wakefield

West Yorkshire

WF1 2SQ

@UKLibrariesNAG

Please use email to contact us wherever possible, as we will generally be
able to respond more quickly to this than to a phone message.

However, if you do wish to speak to somebody personally, the numbers are 01924
383010 and 07587 133012