Print

Print


Dear All,

We're currently investigating these reports on access issues on link.springer.com, if you are experiencing these issues please do report them to [log in to unmask]<mailto:[log in to unmask]>.
We are aware that our information pages on springer.com and springernature.com are down and are working to get these up and running again shortly.

As soon as we know more we will let you know.

Best,
Christel

From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Solveig Rungsted
Sent: 19 October 2017 14:03
To: [log in to unmask]
Subject: [lis-e-resources] SV: Access problem / SPRINGER

Thank you all.

Just heard from Springer - they are aware and will send out information as soon as possible.

Venlig hilsen/Kind regards

Solveig Rungsted
Kundesupport

[Deff_Logotype_Da_Sort_lille]

Slots- og Kulturstyrelsen
H.C. Andersens Boulevard 2
DK-1553 København V

T +45 33 95 42 00
Direkte + 45 33 74 50 71
E [log in to unmask]<mailto:[log in to unmask]>
www.deff.dk<http://www.deff.dk>

Slots- og Kulturstyrelsen er sekretariat for Statens Kunstfond

Fra: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]]<mailto:[mailto:[log in to unmask]]> På vegne af Gillespie, Elizabeth
Sendt: 19. oktober 2017 14:59
Til: [log in to unmask]<mailto:[log in to unmask]>
Emne: Re: [lis-e-resources] Access problem / SPRINGER

Hi Rachel

Here at University of Liverpool we're seeing the same as you - no access to content (books or journals we have bought or subscribed to) and the internal server error trying to access the admin site...

Best Wishes
Elizabeth

From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]]<mailto:[mailto:[log in to unmask]]> On Behalf Of Rachel Oldridge
Sent: 19 October 2017 13:45
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: Re: [lis-e-resources] Access problem / SPRINGER

Hi,


I'm noticing we're not getting access to the stuff we think we should in Springer, and when I try to get  into admin I'm getting "There was an internal server error."  Is that the same as you are seeing?



Rachel



Rachel Oldridge | Digital Resource Manager
Learning Resources & Service Excellence
Room L610, Library, Luton
E: [log in to unmask]<mailto:[log in to unmask]>
T: 01582 743309
[cid:image001.jpg@01D28DCB.E0376550]
Visit the University of Bedfordshire Repository<http://uobrep.openrepository.com/uobrep/>
for free, open access to our research.

From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Solveig Rungsted
Sent: 19 October 2017 13:25
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: [lis-e-resources] Access problem / SPRINGER

Are anyone else experiencing problems with Springer today ?

Venlig hilsen/Kind regards

Solveig Rungsted
Kundesupport

[Deff_Logotype_Da_Sort_lille]

Slots- og Kulturstyrelsen
H.C. Andersens Boulevard 2
DK-1553 København V

T +45 33 95 42 00
Direkte + 45 33 74 50 71
E [log in to unmask]<mailto:[log in to unmask]>
www.deff.dk<http://www.deff.dk>

Slots- og Kulturstyrelsen er sekretariat for Statens Kunstfond
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG

lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter:  https://twitter.com/UKSG