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Could you give us some steps to replicate / test? *Tim Smale**e-Learning Fellow* Faculty of Medicine and Health Sciences Keele University Email: [log in to unmask] Telephone: 01782 734561 Tim Smale and Sandra Gillham winners of *2017 Blackboard Catalyst Award for Optimizing the Student Experience* On 10 October 2017 at 09:40, Ball, Danny ([log in to unmask]) < [log in to unmask]> wrote: > Hi All, > > > Apologies for cross posting, but I’m hoping you can help me with the > following issue. > > > > Following our annual Blackboard update we decided to implement the Learn > 2016 theme and applied the 100% width fix, as well some other CSS > customisations. However, in the last month or so we have been receiving > reports from staff members that they are experiencing difficulties > performing various actions such as editing items, editing groups i.e. > anything that requires the use of the drop-down contextual menu. It seems > that if you perform a series of actions one after another, the drop-downs > do not always appear and require the page to be refreshed. At other times, > you can just navigate to an area such as the ‘Users’ screen within a course > and the drop-downs do not appear. > > > > We have been able to replicate the issue on both Windows and Mac using > Google Chrome. Has anyone else experienced this or similar issues with the > Learn 2016 theme? Unfortunately, Blackboard Support are unable to replicate > the issue and are at a loss as to what might be causing this. > > > We are self-hosted running Blackboard 9.1 Q42016 CU3 > (3100.0.3-rel.51+917ccd3). > > > > Thanks, > > > > Danny > > > > > > > > *Danny Ball* > > Learning Technology Support Officer > > > > *A:* Learning and Teaching Enhancement | Canterbury Christ Church > University | Canterbury | Kent | CT1 1QU > > *E: *[log in to unmask] > > *T: *01227 92*1659* > > > > *Connect with us!* > > > > [image: twitter] <https://twitter.com/cccutel> [image: wordpress] > <https://cccutel.wordpress.com/> [image: www] > <http://www.canterbury.ac.uk/lt> > > > > [image: CCCU-logo-cmyk] <http://www.canterbury.ac.uk/> > > > > > > > > >