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We are now able to access the platform but the response time is very, very slow and full text articles are not loading. What are others experiencing?

 

Kath

 

 

Kathryn Halfpenny | Subscriptions Manager| University of Liverpool Library| Libraries, Museums and Galleries | PO Box 123 | Liverpool L69 3DA | [log in to unmask] | T 0151 794 3642

 

 

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From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Anna Vernon
Sent: 28 September 2017 12:58
To: [log in to unmask]
Subject: Re: [lis-e-resources] Nature Journals Problems

 

Dear All

 

We have contacted the UK account manager at SpringerNature. They are aware of the issue and have been working on it since the early this morning. If we receive any further information we will post any updates to the group.

 

Best

 

Anna  

 

Jisc

Anna Vernon
Jisc Collections Services Manager

T 020 3006 6005
M 07702332744
Skype [log in to unmask]

Twitter @Anna_Vernon
Brettenham House (South Entrance), 5 Lancaster Place, London, WC2E 7EN

 

 

 

 

From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Needham, Paul
Sent: 28 September 2017 12:26
To: [log in to unmask]
Subject: Re: [lis-e-resources] Nature Journals Problems

 

Yes, I’m seeing

 

Server error

Sorry, the page you requested is unavailable.

Paul

-------------------------------------------------------------------------------------------------------

Paul A S Needham

Research & Innovation Manager

Kings Norton Library, Cranfield University, Cranfield, Bedfordshire MK43 0AL

orcid.org/0000-0001-9771-3469

 

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From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of David Prosser
Sent: Thursday, September 28, 2017 12:22 PM
To: [log in to unmask]
Subject: [lis-e-resources] Nature Journals Problems

 

Hi All

 

Is there a problem with Nature-branded journals? See, for example,

 

https://www.nature.com/nrn/

 

Or

 

https://www.nature.com/articles/s41598-017-11168-2

 

David

 

David C Prosser PhD FRSA
Executive Director, RLUK

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lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG

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