And they certainly didn't acknowledge the problem. They just said there was no problem at there end
Me too! I thought I was going mad. I've been on the phone to them 4 times today and they never mentioned anyone else had complained.
We have had nothing but trouble with EDI with Pearson.
Its showing an error now so cannot send the November entries.
They better get it sorted for Monday L
From: The FE Exams Network mailing list [mailto:[log in to unmask]]
On Behalf Of Glasby, Jane
Sent: 28 September 2017 15:04
To: [log in to unmask]
Subject: Re: Problems with Pearson and A2C
Have phoned them and it’s a known issue. They said they would let me know when it’s sorted out.
Kind Regards
Jane
Jane Glasby
Examinations Manager
Boston College
01205 365701 x 3224
From: The FE Exams Network mailing list [mailto:[log in to unmask]]
On Behalf Of Cath Smith
Sent: 28 September 2017 15:02
To: [log in to unmask]
Subject: Problems with Pearson and A2C
Hi
Is anyone else having problems sending edi files to Pearson via A2C, I have downloaded the new access key but I am now getting the error message policy violation and the file won’t send.
Regards
Cath Smith
Examinations Officer
MIS/Exams
Telephone: 01780 484300 Ext: 368
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