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Hello all, Time rampages on, we're already half way through the year. And once again we find ourselves staring down a review of all the tickets. 36 Open UK Tickets this month. SUSSEX https://ggus.eu/?mode=ticket_info&ticket_id=122772 (11/7/16) Start with a golden oldie, the Sussex webdav/xrootd ticket. No news since some promising progress a few months back. As Alessandra asks in the ticket, any news on this? In progress (9/5) https://ggus.eu/?mode=ticket_info&ticket_id=127767 (18/4) An availability ticket, hopefully the stats will be green enough to close this in a week or two. On hold (26/6) RALPP https://ggus.eu/?mode=ticket_info&ticket_id=129312 (3/7) Fresh this morning, an lhcb ticket about one of the ARC CEs not responding (heplnv147). Assigned (3/7) https://ggus.eu/?mode=ticket_info&ticket_id=129316 (3/7) A ROD ticket about the same server. My powers of deduction suggest that it's a bit poorly. Assigned (3/7) OXFORD https://ggus.eu/?mode=ticket_info&ticket_id=129201 (27/6) A glue2 ROD ticket. Kashif sees an intermittent failure and had no joy debugging it so will close the ticket shortly. In progress (29/6) CAMBRIDGE https://ggus.eu/?mode=ticket_info&ticket_id=129187 (26/6) One of the "check your storage accounting" tickets, just waiting on word back from JG to try out a new gocdb related to this. Waiting for reply (28/6) BRISTOL https://ggus.eu/?mode=ticket_info&ticket_id=126864 (28/2) Enabling LZ (and friends) and Bristol. Things are coming along nicely, and after giving helpful advice about glexec Daniela is primed to send test jobs. In progress (15/6) GLASGOW https://ggus.eu/?mode=ticket_info&ticket_id=124052 (25/9/16) LHCB ticket regarding publishing ARC at Glasgow (aka the Cursed Ticket). Gareth has updated the ticket with two prongs of hope - one is that a CE at Glasgow has been updated to a version of ARC with the hopeful fix in it, and the other is that VAC use by LHCB at Glasgow could make the issue moot. Both need feedback to confirm. Waiting for reply (30/6) EDINBURGH https://ggus.eu/?mode=ticket_info&ticket_id=129185 (25/6) The ECDF edition of the storage accounting tickets. Waiting on Andy's return from hols to confirm the figures. In progress (26/6) SHEFFIELD https://ggus.eu/?mode=ticket_info&ticket_id=129230 (28/6) Atlas transfers failing with time outs - Elena noted a rogue disk server and hopefully has kicked it into shape soon. In progress (3/7) https://ggus.eu/?mode=ticket_info&ticket_id=129054 (19/6) Atlas mcore jobs being killed a Sheffield. At first glance Elena suspected the jobs hit the time limit, but CREAM errors have been spotted. Let us know if you need a hand debugging this. In progress (21/6) LIVERPOOL https://ggus.eu/?mode=ticket_info&ticket_id=129296 (30/6) LHCB wondering why they're not seeing more jobs at Liverpool. John politely reported on the state of the Liverpool AC. Hope things stay cool(ish). In progress (30/6) https://ggus.eu/?mode=ticket_info&ticket_id=129184 (26/6) The Liverpool storage accounting check ticket - John provided some good feedback. In progress (30/6) https://ggus.eu/?mode=ticket_info&ticket_id=129288 (30/6) Duncan spotted a problem with the Liverpool perfsonar results. John reports a full root partition and has resized it. Hopefully nothing go fubared, playing the wait and see game. In progress (30/6) LANCASTER https://ggus.eu/?mode=ticket_info&ticket_id=129183 (25/6) The Red Rose edition of the Storage Accounting Check. I was hoping to close this today, but my dpns-du is still going. In progress (27/6) https://ggus.eu/?mode=ticket_info&ticket_id=129242 (29/6) Availability ticket after a rocky few weeks, on the road to recovery now. On hold (3/7) https://ggus.eu/?mode=ticket_info&ticket_id=129287 (30/6) Another ticket from Duncan, the Lancaster perfsonars hadn't initialised their IPv6 address properly after a reboot. Fixed, but needs investigating. In progress (30/6) RHUL https://ggus.eu/?mode=ticket_info&ticket_id=129223 (28/6) In its continued decommissioning, Daniela has asked that vo.londongrid.ac.uk be removed from the site. Govind just has the SE to go. In progress (28/6) QMUL https://ggus.eu/?mode=ticket_info&ticket_id=129221 (28/6) A similar vo.londongrid.ac.uk decommissioning ticket for QM. Not spotted yet? Assigned (28/6) https://ggus.eu/?mode=ticket_info&ticket_id=129155 (26/6) LHCB having issues accessing files over xroot at QM. This has only been tried in anger for atlas before, so it looks like some teething troubles are being seen. Daniela has asked for a handy CMS file to try out just in case. In progress (3/7) IMPERIAL https://ggus.eu/?mode=ticket_info&ticket_id=129182 (25/6) The Imperial storage accounting ticket, Simon replied and just waiting on the gocdb thing now. Waiting for reply (28/6) https://ggus.eu/?mode=ticket_info&ticket_id=128555 (30/6) Mysterious CMS gfal problems in jobs at IC. It looks like this is still very much under investigation, although the site is drained of jobs in the meantime. In progress (3/7) BRUNEL https://ggus.eu/?mode=ticket_info&ticket_id=129222 (28/6) Just an londongrid vo decommissioning ticket here, progressing nicely. In progress (1/7) 100IT Have 4 tickets, only one properly fielded: https://ggus.eu/?mode=ticket_info&ticket_id=128976 https://ggus.eu/?mode=ticket_info&ticket_id=129023 https://ggus.eu/?mode=ticket_info&ticket_id=128095 https://ggus.eu/?mode=ticket_info&ticket_id=129156 THE TIER 1 https://ggus.eu/?mode=ticket_info&ticket_id=129299 (3/7) A CMS user spotted errors trying to pull data from RAL. Looks like checksum differences - the user has got back and it looks like the file is corrupt. In progress (3/7) https://ggus.eu/?mode=ticket_info&ticket_id=129211 (27/6) Atlas transfer failures to Tokyo - they seem to be gone now, despite nothing being fixed or found to be wrong. If still fixed the ticket can be closed. In progress (29/6) https://ggus.eu/?mode=ticket_info&ticket_id=129059 (20/6) LHCB spotted timeouts, which look to have since been resolved. Just waiting on confirmation of this before closing the ticket. Waiting for reply (28/6) https://ggus.eu/?mode=ticket_info&ticket_id=129098 (22/6) Another atlas transfer ticket, thanks to Alastair and Gareth for trying to clear things up between the two issues. Are these globus errors still occuring?. In progress (29/6) https://ggus.eu/?mode=ticket_info&ticket_id=129228 (28/6) A CMS ticket for low xroot success rates for HC jobs. A restart of xrootd redirectors seems to have fixed a few issues for Andrew at least, waiting on user feedback. Waiting for reply (30/6) https://ggus.eu/?mode=ticket_info&ticket_id=127597 (7/4) A CMS ticket checking on site networking at RAL, waiting on a update from the RAL networking team. On hold (14/6) https://ggus.eu/?mode=ticket_info&ticket_id=128991 (16/6) solidexperiment.org requesting tape support at RAL. Passed on to the castor team. In progress (16/6) https://ggus.eu/?mode=ticket_info&ticket_id=124876 (7/11/2016) ROD ticket for echo, due to the probes not using the correct paths. Still no movement on the counter-ticket https://www.ggus.org/index.php?mode=ticket_info&ticket_id=125026. On hold (1/1) https://ggus.eu/?mode=ticket_info&ticket_id=117683 (18/11/15) Glue2 publishing for Castor. Some progress, but no news for a few months. On hold (10/5) And that's all the tickets folks. Phew! I'm not looking forward to formatting that all for the wiki. Catch y'all tomorrow! Cheers all, Matt