Hi all

 

I am interested in what Service standards / customer charters are out there, both in institutions and within the Library department.

I would be grateful of any links or information.

 

Many thanks

Lyn

 

Lyn Gillespie│[log in to unmask] │Ext 2306
Learning Centre Supervisor
Learning and Information Services

Directorate of Academic Support
Team email:
www.wlv.ac.uk/lib