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Hi Janet, It is a common problem that emails from useful tools like Mail Chimp, Xero accounting system, other cloud based applications, get blocked by spam filters or IT policies. One reason is because the spam filter can detect that an email looks like it’s from your email but in fact, as can be detected in the email header, it is from the application, e.g. Mail Chimp or Xero. This can stop some genuine and opted in emails getting to their destination. One solution is to ask for Mail Chimp to be added as a safe domain. This however may not be desirable as it then opens the floodgates to any emails from senders using this service. Xero is a sensible one to add to your safe senders list as senders don’t usually spam via a finance system! This article looks relevant: https://mailchimp.com/resources/guides/how-to-avoid-spam-filters/html/ All the best, Penny Bailey BA, Dip. Lib, MCLIP, MIoD, FRSA Managing Director Bailey Solutions Ltd Tel: +44 (0)1273 773788 Email: [log in to unmask]<mailto:[log in to unmask]> Web: www.baileysolutions.co.uk<http://www.baileysolutions.co.uk> Web: www.knowallenquire.com<http://www.knowallenquire.com> Web: www.simplelittlelibrarysystem.co.uk<http://www.simplelittlelibrarysystem.co.uk> Registered in England, Company no. 04445779. Registered Office: Curtis House, 34 Third Avenue, Hove, East Sussex, BN3 2PD. VAT Reg No 737 381 417 From: UK medical / health care library community / information workers [mailto:[log in to unmask]] On Behalf Of Reynolds Janet (RWG) West Hertfordshire TR Sent: 26 May 2017 12:19 To: [log in to unmask] Subject: Re: Current Awareness Bulletins and Netvibes Dear All, Has anyone had experience of trying to use MailChimp and the emails being blocked by your trust’s IT department or NHS relay? That appears to be happening here, but before I approach our help desk I’d like to be armed with a few facts. Fortunately I’m still at the setting up stage so no readers are yet failing to receive anything. Janet ------------------------------------------------------------------------------------------------------------------------------ Janet Reynolds Library and Knowledge Services West Hertfordshire Hospitals NHS Trust Willow House Watford General Hospital Vicarage Rd Watford WD18 0HB 01923 217437 [log in to unmask]<mailto:[log in to unmask]> From: UK medical / health care library community / information workers [mailto:[log in to unmask]] On Behalf Of TIMOTHY, Caroline (WARRINGTON AND HALTON HOSPITALS NHS FOUNDATION TRUST) Sent: 17 May 2017 10:06 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: Current Awareness Bulletins and Netvibes Hello All, We are also looking at expanding our current awareness service. We are initially going to use MailChimp, like you do Hannah, but we are interested to know more about Netvibes. I have had a quick look at their website and see that there are different pricing levels - Basic, VIP, Premium and For Teams. Could anyone that uses Netvibes tell me which pricing levels you use and whether you would recommend using it for current awareness? Have you had good feedback from your users? Any problems encountered along the way? Is it easy to set up and maintain? Is it easy to get statistics as to how many people are looking at the information and which parts are the most popular? Thanks and kind regards, Caroline Caroline Timothy BA (Hons), MA, MCLIP Information Specialist Knowledge & Evidence Service Warrington & Halton Hospitals NHS Foundation Trust Lovely Lane, Warrington, WA5 1QG 01925 662128 [log in to unmask]<mailto:[log in to unmask]> *My working days are Monday to Thursday ________________________________ From: UK medical / health care library community / information workers <[log in to unmask]<mailto:[log in to unmask]>> on behalf of Beckitt Hannah - Clinical Information Search Service Officer <[log in to unmask]<mailto:[log in to unmask]>> Sent: 15 May 2017 11:44 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: Current Awareness Bulletins Hi Sarah You have probably already seen ours, but here’s the webpage http://www.uhl-library.nhs.uk/cl/evidenceupdates.html Let me know if you want further info Best wishes Hannah Beckitt Clinical Information Search Service Officer University Hospitals of Leicester NHS Trust Education Centre Library Glenfield Hospital Leicester, LE3 9QP 0116 250 2307 [log in to unmask]<mailto:[log in to unmask]> (Mon/Tues) [Description: logo_01_small] http://www.uhl-library.nhs.uk/cl From: UK medical / health care library community / information workers [mailto:[log in to unmask]]<mailto:[mailto:[log in to unmask]]> On Behalf Of Rudd, Sarah Sent: 11 May 2017 11:52 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Current Awareness Bulletins Hello all We are hoping to expand the distribution of our current awareness bulletins (CABs). As part of doing this, I am looking at the format that we use. I wondered whether any of you are willing to share with me examples of the formats (and type of content, if possible) that you use for your CABs? Thanks Sarah Sarah Rudd Clinical/E-Learning Librarian My working hours are Monday-Friday 10am-4.30pm. Tel. 020 8934 3502 Fax. 020 8974 5763 Stenhouse Library Kingston Surgical Centre Kingston Hospital NHS Foundation Trust Galsworthy Road Kingston upon Thames Surrey KT2 7QB [Description: cid:image001.png@01CD3813.20AB8C60] ________________________________ This email is covered by the Kingston Hospital NHS Trust email disclaimer.<http://www.kingstonhospital.nhs.uk/our-trust/privacy-and-cookies.aspx> ________________________________ ________________________________ This e-mail, including any attached files, may contain confidential and / or privileged information and is intended for the exclusive use of the addressee(s) printed above. 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