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Unfortunately Tania, we also have this problem. I had a student complain 2 years ago that we didn't announce the correct time. It happened to be myself starting that room (due to invigilator circumstances), so had to be investigated and check with all other invigilation staff. Regards Claire Everett-Ellis Examination Manager 020 8501 8098 [log in to unmask]<mailto:[log in to unmask]> [log in to unmask]<mailto:[log in to unmask]> [cid:image001.png@01D2D945.B93D0340] From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Tania.Redmile Sent: 30 May 2017 12:32 To: [log in to unmask] Subject: Question Dear all, This might seem like a weird question but I seem to have this every year so thought I would ask for some advice. What do you do when you get a complaint from a student about the exam that you know isn't true? For example, for the Maths paper last week a student has just said her paper was taken away 15 minutes before the end time. I know this isn't true as the invigilators involved are all very experienced and the other students have said they had their full time. I am guessing this happens because they panic that they didn't finish and think I can do something about it. This is just one example, I have had quite a few strange ones over the years. I normally just say I'll investigate and if there is an issue apply for special consideration etc. Does anyone else have this or is it just me who has fibbing students? Any advice would be greatly appreciated. Many thanks Tania Fareham College | Bishopsfield Road | Fareham | PO14 1NH CEMAST | Meteor Way | Fareham | P013 9FU [Linkedin]<https://www.linkedin.com/company/fareham-college>[Facebook]<https://www.facebook.com/FarehamCollege>[Twitter]<https://twitter.com/farehamcollege>[Linkedin]<https://www.instagram.com/farehamcollege/>[Linkedin]<https://www.youtube.com/channel/UC_jz__-kk3dAcz2N9ezNoZA> THINK BEFORE YOU PRINT: Please consider the environment before printing this e-mail The content of this e-mail is the sole responsibility of the sender - Fareham College accepts no responsibility for its accuracy or the views and opinions expressed herein, and also reserves the right to monitor all e-mail sent / received on its business systems. DISCLAIMER: This message is for the named person's use only. It may contain confidential, proprietary or legally privileged information. No confidentiality or privilege is waived or lost by any mistransmission or retransmission. If you receive this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it and notify the sender. You must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this message if you are not the intended recipient. Waltham Forest College and any of its subsidiaries each reserve the right to monitor all e-mail communications through its networks. Any views expressed in this message are those of the individual sender, except where the message states otherwise and the sender is authorized to state them to be the views of any such entity. Email has been scanned for viruses by Critical Software's email service.