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It is wonderful being reminded of the barriers and trying to think of ways of overcoming them. Thank you Dan and Natalya I am probably talking old hat here, but when thinking about any evaulations, assessment, support or ideas for students and staff in learning and teaching environments Abi James and I have often discussed the STREET model. It stands for Strengths, Tasks, Resources, Environment, Expertise and Tools. The items do not have to be used in a particular order, but they seem to have stood the test of time as they cover a wide range of issues for discussion. I have always preferred to look at the strengths of an individual, but I know this is linked to difficulties and barriers. I just feel strengths allow for a more innovative approach when thinking about the strategies one can use within different environments for the tasks involved, bearing in mind the resources, expertise and tools available. Best wishes E.A. Mrs E.A. Draffan WAIS, ECS , University of Southampton Mobile +44 (0)7976 289103 http://access.ecs.soton.ac.uk UK AAATE rep http://www.aaate.net/ -----Original Message----- From: Discussion list for disabled students and their support staff. [mailto:[log in to unmask]] On Behalf Of Natalya Dell Sent: 10 April 2017 14:15 To: [log in to unmask] Subject: Re: Oh no not another trip to the eye clinic Hi Dan, Great video, the auto-captions mostly worked too. I wish I could say I was surprised, but I've had too much equivalent deafness experience in audiology where mumbling names from behind visual obstructions and talking to deaf folk while faced away is often standard operating procedure. Before my current excellent audiology I used to take a hearing companion who was always asked to listen for other people's names and would do a good line in sarcastic remarks at stupidity. I think you locate the source of the problem perfectly, a failure to think about the environment for the likely users of the space and services - social model in a nutshell. Training of staff and careful thought about interior design would go such a long way and are as vital as purely medical aspects of care as we have to live in the real world. Also something that universities should consider. How much are disabled people's environmental needs being considered? Not just to tick the Part M boxes, but genuine consideration of sensory and communication access. Natalya On 10/04/17 06:49, Daniel Williams wrote: > > Oh no not another trip to the eye clinic #NHS #optometrist #optometry > https://www.youtube.com/watch?v=9V3fjCfXZyA&feature=share > > Kind Regards > > Dan Williams > > > Kind Regards > > Dan Williams > Director > www.visualisetrainingandconsultancy.co.uk > <http://www.visualisetrainingandconsultancy.co.uk> > (07472) 305268 > Skype: visualisetc > Twitter @visualisetc > > Making the world a more inclusive place #DisabilityConfident