Hi,
Yes we had the same problem. SFE has stated to us recently that as long as sessions were timed (SKYPE/CALL) it would be viewed in the same light as face-to-face sessions.
I had to go through 3 people, whilst quoting the framework, that this was not the case and they should revise the advice they are providing.
I had an email back finally from SFE agreeing that what I was saying was correct and they would email the relevant team to review the QAF.
Kind Regards,
Kim
From: Discussion list for disabled students and their support staff. [mailto:[log in to unmask]] On Behalf Of Lynda Tout
Sent: 13 March 2017 14:25
To: [log in to unmask]
Subject: Question for disability advisors on remote support
Hi,
Having had two different answers from SFE on the same question, I am a little confused about whether remote support (Specialist Skills and Specialist Mentoring Band 4) can be automatically provided to students where this is their choice or whether it has to be specifically requested through the Assessor (SNA) and then specifically included on the DSA 2.
I note the Framework document states:-
Remote NMH support (for example over Skype) should only be provided where specifically recommended (including as an alternative) in the Needs Assessment Report.
However upon requesting this for specific students as they were on placement and away from the University, we were authorised to provide it for one via an email from SFE (but not provided with an updated DSA 2) and in another instance told that as long as it is the students’ choice, it is ok to provide remote support occasionally.
Any thoughts anyone? Or advice? I would email them directly but I’m still waiting a reply to my email of 22nd February!
Kind regards,
Lyn
Lynda Tout BSc (Hons) PG Cert
Inclusion Co-ordinator
Disability & Inclusion Advice Service
Student Support (HDC ground floor)
T: 01752 636833 [Extn: 3246]
