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Does anyone else charge a fee if booked groups cancel at the last minute, how much and do you usually recover it? Grateful for any info! Many thanks Caroline Caroline Smith Learning [cid:3CB5DBFD-D4FD-45C4-9EBE-4D42BFD2D8A0] Museum of the Mind Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent BR3 3BX Tel: 020 3228 4537 Fax: 020 3228 4045 Website: www.museumofthemind.org.uk<http://www.museumofthemind.org.uk/> Opening hours: Wednesday-Friday 10.00 - 17.00 (Monday & Tuesday booked groups only) First & last Saturdays . Archives by appointment only. Become a Facebook fan at http://www.facebook.com/pages/Bethlem-Heritage/122142577804674, or follow us on Twitter at http://twitter.com/bethlemheritage. + + + + + + + + + + + + + + + + + + + + GEM list: Contact the list owner for assistance at [log in to unmask] For information about joining, leaving and suspending mail (eg during a holiday) see the list website at https://www.jiscmail.ac.uk/cgi-bin/webadmin?A0=GEM + + + + + + + + + + + + + + + + + + + +