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Good afternoon, Iona -- It seems part (all?) of the Highwire operation is on the move to an office in Northern Ireland. Andras House, 4th Floor, 60 Great Victoria Street, Belfast BT2 7BB 087 8263 1555 http://home.highwire.org/ See: http://www.nijobs.com/HighWire-Press-Jobs-5860.aspx Kind regards, Dom Benson E-resources Librarian, Library, Information Services Brunel University London | T +44(0)1895 266143 -----Original Message----- From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Iona Hopkins [inh] Sent: 19 October 2016 15:50 To: [log in to unmask] Subject: [lis-e-resources] Contact details for Highwire Good afternoon, I was just wondering if anyone had a Customer Service contact email address for Highwire (preferably based in the UK)? I reported an issue with a journal 2 weeks ago today via the webform and have still yet to hear back from an actual person. Many thanks, Iona Iona Hopkins Caffael Adnoddau Llyfrgell Hugh Owen Prifysgol Aberystwyth Aberystwyth Ceredigion SY23 3DZ Iona Hopkins Resources Acquisition Hugh Owen Library Aberystwyth University Aberystwyth Ceredigion SY23 3DZ email: [log in to unmask]<mailto:[log in to unmask]> / [log in to unmask]<mailto:[log in to unmask]> tel: 01970 62 2910 fax: 01970 62 2404 -------------------------------------------------------------------- Un o'r 4 prifysgol uchaf yn y DU a'r gorau yng Nghymru am fodlonrwydd myfyrwyr (Arolwg Cenedlaethol y Myfyrwyr 2016) www.aber.ac.uk Top 4 UK university and best in Wales for student satisfaction (National Student Survey 2016) www.aber.ac.uk lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG