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Hi Su, Thank you for your email. Yes the site is currently down. Do you want to join the below JISCMAIL list? Bob Administrators are informed of global issues and warned of scheduled maintenance on this site. [log in to unmask] Markeda Cole Digital Services Manager Learning on Screen Opening up access to moving image and sound since 1948 E-Mail: [log in to unmask] Tel.: 020 7393 1514 Learning on Screen | @LearnonScreen | @OnDemandBoB | @bobinschools Please consider the environment before printing this email -- Learning on Screen - The British Universities and Colleges Film and Video Council is a limited company registered in England under company number 955348, registered as a charity No. 313582, whose registered office is at 77 Wells Street, London W1T 3QJ This e-mail (including attachments) and the information it contains are confidential and may be privileged. If you have received this e-mail in error please delete it from your system. Unless you are the intended recipient, you should not copy this e-mail for any purpose, or disclose its contents to any other person. This e-mail may contain personal views which are not the views of Learning on Screen unless specifically stated. Learning on Screen is not responsible for the completeness or accuracy of this communication as it has been transmitted over a public network. It is the recipient's responsibility to scan this e-mail and any attachments for viruses. On 13 Oct 2016, at 14:57, Sue Pearce <[log in to unmask]> wrote: > Hi Markeda > > Sorry, to contact you again but is there a problem with the site at the moment. > > Apologies but I don’t know who else to contact. > > Many thanks > Su > > From: Sue Pearce > Sent: 10 October 2016 16:38 > To: <[log in to unmask]> ([log in to unmask]) > Subject: RE: Administrator access > > Hi Markeda > > Many thanks. > > I’m still a little lost though as I don’t have BoB reports listed down the left. > > <image001.png> > > Also, I notice that Stuart Kuhn is listed – he has also left Northbrook so could be removed. > > I look forward to hearing from you. > > Many thanks > Su > > > Su Pearce > ILT Supervisor, LRC1 > Northbrook College Sussex > Littlehampton Road > Goring by Sea > West Sussex BN12 6NU > Tel 01903 273304 > [log in to unmask] > > > > > From: Markeda Cole [mailto:[log in to unmask]] > Sent: 10 October 2016 16:16 > To: Sue Pearce > Cc: <[log in to unmask]> ([log in to unmask]) > Subject: Re: Administrator access > > Hi Su, > > Apologies for the delay in getting back to you. > > The usage reports are available on TRILT. I have granted your account access to the reporting area in TRILT already, I attach the instructions: > > There is data from Jan 2014 onwards and some quick start instructions are below: > > Follow these simple steps to access your institution’s usage reports > 1. Tell us where you are from > > > > > > 2. 2. Authenticate your account. If you are already logged in (because you were using the same login for BoB) at this point you will be automatically signed in. > > > > 3. Go to Off Air Rep > > > > > > > > > 4. Go To BoB reports > > > > > > > > > > > > > 5. 5. Set report type and dates to filter your reports. There are 4 custom options: programmes recorded, programmes watched, clips created and users registered. > > > > > > > > > > > > > > 6. 6. Download CSV. The summaries are displayed on screen, for the full report, download the CSV > > > > If you have any questions or need help adding your details to TRILT please don’t hesitate to get in touch either by email: [log in to unmask] or by telephone: 020 7393 1514 (Markeda) or 020 7393 1501 (Marianne) > > Kind Regards, > Markeda Cole > Digital Services Manager > > Learning on Screen > Opening up access to moving image and sound since 1948 > > E-Mail: [log in to unmask] > Tel.: 020 7393 1514 > > Learning on Screen | @LearnonScreen | @OnDemandBoB | @bobinschools > > Please consider the environment before printing this email > > -- > > Learning on Screen - The British Universities and Colleges Film and Video Council is a limited company registered in England under company number 955348, registered as a charity No. 313582, whose registered office is at 77 Wells Street, London W1T 3QJ > > This e-mail (including attachments) and the information it contains are confidential and may be privileged. If you have received this e-mail in error please delete it from your system. Unless you are the intended recipient, you should not copy this e-mail for any purpose, or disclose its contents to any other person. This e-mail may contain personal views which are not the views of Learning on Screen unless specifically stated. Learning on Screen is not responsible for the completeness or accuracy of this communication as it has been transmitted over a public network. It is the recipient's responsibility to scan this e-mail and any attachments for viruses. > > > On 29 Sep 2016, at 09:00, Sue Pearce <[log in to unmask]> wrote: > > > Hi Markeda > > Many thanks for your prompt response. I have updated the fields as requested in My BUFVC. I believe that some marketing material will be available to download from the admin account, as we are new to BOB this will be particularly useful for us to get the message across. > > With kind regards > Su > > > Su Pearce > ILT Supervisor, LRC1 > Northbrook College Sussex > Littlehampton Road > Goring by Sea > West Sussex BN12 6NU > Tel 01903 273304 > [log in to unmask] > > > > From: Markeda Cole [mailto:[log in to unmask]] > Sent: 28 September 2016 16:06 > To: Sue Pearce <[log in to unmask]> > Cc: [log in to unmask]; ask <[log in to unmask]> > Subject: Re: Administrator access > > Hi Sue, > > Thanks for getting in touch. > > I have added your details to our records, including the bob Admin jiscmail list so you will now receive communications regarding the BoB service. Usage statistics are retrieved through TRILT, so you will need an “Off Air Rep” account in order to retrieve these. Please note that usage statistics from Jan 2014- July 2016 are currently available and stats from August onwards will be added at a later date. > > We will need to give your account some privileges, so please login to TRILThttp://bufvc.ac.uk/tvandradio/trilt/. On the lefthand side menu there is My BUFVC. Please click on the Preferences section. If the fields are blank, please enter your name, email address and select your institution name from the drop down menu then save the changes. > > Let me know when you have done this and I will update your account. > > Kind Regards, > Markeda Cole > Digital Services Manager > > Learning on Screen > Opening up access to moving image and sound since 1948 > > E-Mail: [log in to unmask] > Tel.: 020 7393 1514 > > Learning on Screen | @LearnonScreen | @OnDemandBoB | @bobinschools > > Please consider the environment before printing this email > > -- > > Learning on Screen - The British Universities and Colleges Film and Video Council is a limited company registered in England under company number 955348, registered as a charity No. 313582, whose registered office is at 77 Wells Street, London W1T 3QJ > > This e-mail (including attachments) and the information it contains are confidential and may be privileged. If you have received this e-mail in error please delete it from your system. Unless you are the intended recipient, you should not copy this e-mail for any purpose, or disclose its contents to any other person. This e-mail may contain personal views which are not the views of Learning on Screen unless specifically stated. Learning on Screen is not responsible for the completeness or accuracy of this communication as it has been transmitted over a public network. It is the recipient's responsibility to scan this e-mail and any attachments for viruses. > > > On 28 Sep 2016, at 15:36, Sergio Angelini <[log in to unmask]> wrote: > > > > Begin forwarded message: > > From: Sue Pearce <[log in to unmask]> > Subject: Administrator access > Date: 28 September 2016 at 15:34:34 BST > To: "[log in to unmask]" <[log in to unmask]> > > Hi > > I wonder if you could help:- > > We have had a change in staff here at Northbrook and I was wondering who you have listed as your contact was and who has been provided with administrator rights. I have a feeling it could be Helen Waddington – who is no longer with us. > > Having discussed BOB with colleagues here, we have agreed that I should become the contact and be given administrator rights, could you please send me the relevant authorisation form to action this. > > Many thanks > > With kind regards > > Su Pearce > ILT Supervisor, LRC1 > Northbrook College Sussex > Littlehampton Road > Goring by Sea > West Sussex BN12 6NU > Tel 01903 273304 > [log in to unmask] > > > > > This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be error-free or secure as information could be intercepted, corrupted, lost, destroyed, or could arrive late or incomplete, or the email may be affected by viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, or viruses, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. > Northbrook College Sussex, Littlehampton Road, Goring-By-Sea, Worthing, West Sussex, BN12 6NU. > Tel 0845 155 60 60 > > > > > This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be error-free or secure as information could be intercepted, corrupted, lost, destroyed, or could arrive late or incomplete, or the email may be affected by viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, or viruses, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. > > Northbrook College Sussex, Littlehampton Road, Goring-By-Sea, Worthing, West Sussex, BN12 6NU. > > Tel 0845 155 60 60 > > > > > > This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be error-free or secure as information could be intercepted, corrupted, lost, destroyed, or could arrive late or incomplete, or the email may be affected by viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, or viruses, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. > > Northbrook College Sussex, Littlehampton Road, Goring-By-Sea, Worthing, West Sussex, BN12 6NU. > > Tel 0845 155 60 60 >