Dear Annie, Thank you for your response and in it there are very valuable informationthat's I am sure will be valuable to newcomers into occupational health service provision. In my case, I am not new to occupational health and proud to say that I am aware of everything that you have mentioned here and in an ideal world this is what should be happening.Indeed others might ask why have you not implemented such assertions already? I am aware that This is a public so I will reply off-line. Regards Lucian ******************************** Please remove this footer before replying. OCC-HEALTH ARCHIVES: http://www.jiscmail.ac.uk/lists/occ-health.html CONFERENCES AND STUDY DAYS: http://www.jiscmail.ac.uk/cgi-bin/filearea.cgi?LMGT1=OCC-HEALTH