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Hi Tricia No problem, we'll be publicising an initiative soon which is intended to help address that exact set of problems, so I'll make sure that's circulated here. Now if only I could figure out how to quote the original message in the web interface... Regards Phil Leahy OpenAthens Service Relationship Manager E: [log in to unmask] T: 01225 474302 lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG