Hello Sarah We're seeing the same message at Portsmouth. Have you reported it to Thomson Reuters? Hannah -- Hannah Britcher Team Leader, Procurement & Metadata University Library University of Portsmouth T: +44 (0)23 9284 3227 E: [log in to unmask] W: http://www.port.ac.uk/library University Library, Cambridge Road, Portsmouth, PO1 2ST, UK On 27 September 2016 at 10:30, Sarah Lewis-Newton < [log in to unmask]> wrote: > Dear All, > > We keep getting the following error on Web of Science "Server encountered > an internal error" > It is happening on Chrome, IE and Firefox. Is anyone else having the same > issues? > > Sarah > > Sarah Lewis-Newton BA(Hons) * Digital Resources and Collections Manager > LSTM Library * Pembroke Place * Liverpool * L3 5QA > [log in to unmask]<mailto:[log in to unmask]> * > 0151 705 3716 * @LSTMLibrary > > ________________________________ > > [http://www.lstmed.ac.uk/sites/default/files/lstm_email_logo.gif] > > This e-mail message is sent on behalf of the Liverpool School of Tropical > Medicine, a charitable company limited by guarantee registered in England > and Wales with company number 222655 and whose registered office is at > Pembroke Place Liverpool L3 5QA ("LSTM") > > The contents of this e-mail are subject to LSTM's email disclaimer found > at: > http://www.lstmed.ac.uk/disclaimer/email-disclaimer > > lis-e-resources is a UKSG list - http://www.uksg.org > UKSG groups also available on Facebook and LinkedIn > Follow us on Twitter: https://twitter.com/UKSG > lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG