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Dear All,

An interesting article in today’s New York Times discusses the problem of design and innovation for apps, products, and services that no one needs, while ignoring the genuine needs of vast sectors of the population that has genuine needs. You’ll find it at URL:

http://www.nytimes.com/2016/07/10/opinion/sunday/solving-all-the-wrong-problems.html

The key issue appears in the middle of the article:

—snip—

If the most fundamental definition of design is to solve problems, why are so many people devoting so much energy to solving problems that don’t really exist? How can we get more people to look beyond their own lived experience?

In “Design: The Invention of Desire,” a thoughtful and necessary new book by the designer and theorist Jessica Helfand, the author brings to light an amazing kernel: “hack,” a term so beloved in Silicon Valley that it’s painted on the courtyard of the Facebook campus and is visible from planes flying overhead, is also prison slang for “horse’s ass carrying keys.”

To “hack” is to cut, to gash, to break. It proceeds from the belief that nothing is worth saving, that everything needs fixing. But is that really the case? Are we fixing the right things? Are we breaking the wrong ones? Is it necessary to start from scratch every time?

Empathy, humility, compassion, conscience: These are the key ingredients missing in the pursuit of innovation, Ms. Helfand argues, and in her book she explores design, and by extension innovation, as an intrinsically human discipline — albeit one that seems to have lost its way. Ms. Helfand argues that innovation is now predicated less on creating and more on the undoingof the work of others.

“In this humility-poor environment, the idea of disruption appeals as a kind of subversive provocation,” she writes. “Too many designers think they are innovating when they are merely breaking and entering.”

—snip—

Worth reading.

Ken

Ken Friedman, PhD, DSc (hc), FDRS | Editor-in-Chief | 设计 She Ji. The Journal of Design, Economics, and Innovation | Published by Tongji University in Cooperation with Elsevier | URL: http://www.journals.elsevier.com/she-ji-the-journal-of-design-economics-and-innovation/

Chair Professor of Design Innovation Studies | College of Design and Innovation | Tongji University | Shanghai, China ||| University Distinguished Professor | Centre for Design Innovation | Swinburne University of Technology | Melbourne, Australia 

Email [log in to unmask] | Academia http://swinburne.academia.edu/KenFriedman | D&I http://tjdi.tongji.edu.cn 


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