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The team has been busy pulling together the latest exciting issue of <http://insights.uksg.org/articles/10.1629/uksg.304/> Insights to keep you going through the summer. We bring you a mix of new research articles alongside a number of write-ups of presentations from the UKSG conference. We are delighted to feature an interview with the new Chief Executive of Jisc, <http://doi.org/10.1629/uksg.304> Paul Feldman, in which he explores both his own role and his strategy for developing this key UK organization. <http://doi.org/10.1629/uksg.312> Ann Rossiter, Executive Director of SCONUL, takes a very insightful look at the relationship between publishers and libraries and how it could be enhanced to increase impact. On the theme of publishing, we are delighted to feature an interview with <http://doi.org/10.1629/uksg.305> Anthony Cond, Director of Liverpool University Press, in which he looks at his own role and at the resurgence of the university press. Alongside this, <http://doi.org/10.1629/uksg.296> Sarah Kalikman Lippincott brings us an interesting article looking at the Library Publishing Coalition and how it is helping to organize libraries to enhance scholarly publishing. <http://doi.org/10.1629/uksg.298> Karen Carden and her colleagues present a case study looking at how they designed an accessible discovery interface at the University of the Arts London, while <http://doi.org/10.1629/uksg.297> Joanna Ball of the University of Sussex examines the issues and challenges faced in delivering content in academic libraries. <http://doi.org/10.1629/uksg.302> Sarah Bull and Amanda Quimby delve into the world of metadata and the importance of community collaboration in a digital world. <http://doi.org/10.1629/uksg.299> Caroline Gale, Library Liaison Manager at the University of Exeter, looks at innovative ways of working with customers to help inform e-book purchasing strategies through engagement with student library champions. And, rounding off this section, <http://doi.org/10.1629/uksg.309> Sarah Rayner and Desmond Coyle of the University of Manchester give an overview of their customer-led 'Books Right Here Right Now' campaign, which involved both print and e-books. <http://doi.org/10.1629/uksg.300> Linda Bennett and Dimity Flanagan explain how the LSE undertook work to better measure the impact of digitized theses on research, while <http://doi.org/10.1629/uksg.291> Jill Emery and Alison Bobal evaluate the impact of gold open access (GOA) content on traditional subscription journals in their article 'Gathering the needles'. <http://doi.org/10.1629/uksg.308> Chris Awre and his colleagues present an overview of the HHuLOA (Hull, Huddersfield, Lincoln Open Access) project which seeks to identify how OA support mechanisms can be used to assist with the development of research. <http://doi.org/10.1629/uksg.303> Paul Walk takes a different look at standards in his article on RIOXX, a metadata profile designed to help institutions adopt a standard way of describing their OA papers. And, finally, <http://doi.org/10.1629/uksg.301> Hannah DeGroff presents her reflections on the outputs of the nine Jisc-funded Pathfinder projects and Open Access Good Practice initiative, which have produced a wide range of outputs to endorse and encourage best practice when implementing OA across institutions. Completing our bumper summer issue, we bring you a snapshot of the working day of serials librarian, <http://doi.org/10.1629/uksg.274> James Kay, and the Cambridge-based <http://doi.org/10.1629/uksg.310> TDM team, ContentMine, led by Peter Murray-Rust. We hope that you will find this issue as enlightening and fascinating as we do, but, don't forget, Insights is always looking for articles from those working across the scholarly communications community. UKSG and <http://insights.uksg.org/> Insights are here to facilitate rewarding communications across our industry, so your contributions are very welcome! Steve Sharp and Lorraine Estelle http://insights.uksg.org * lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG