Peter Cruickshank's one day course reviews the threats and compliance issues that owners and implementers of information systems face.

For many information services, blogs and twitter are the two most important tools for communicating online. Ned Potter looks at how to use these tools more strategically, what works and what doesn’t, and which analytics tools can help you improve your service. Ned Potter's course is for existing users of twitter or blogs, who already know what they are and why to use them in the information environment. The focus is on how to use them more effectively.

Emily Stannard's one day, interactive workshop will bring attendees up to date on developments in copyright, specifically the changes to UK law and ongoing issues at EU level.