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Apologies for cross posting Would be grateful if someone could supply the following chapter: Chin, Robert and Benne, Kenneth D. 1984. "General Strategies for Effecting Changes in Human Systems". In Bennis, Warren G. et al., The Planning of Change 4th Edition, New York: Holt, Rinehart and Winston. Kind regards Lynden Library and Knowledge Services Direct Line: 01480 364245 Email: [log in to unmask]<mailto:[log in to unmask]> Website: http://www.papworthhospital.nhs.uk/library/ Tweet us: http://twitter.com/pwlibrary Papworth Hospital NHS Foundation Trust Papworth Everard | Cambridge | CB23 3RE | Telephone: 01480 830541 [cid:image001.png@01D194CF.D9B42CE0]<https://login.openathens.net/auth?t=%2Flogin%3Fr%3Dhttps%253A%252F%252Fauth.athensams.net%252F%253FSAMLRequest%253DfZHLboMwEEV%25252FBXkfDCQkyApINFk0UtqiQLvopjLOUCyBTT2mj78vhFRJN1nP9Zkz12vkbdOxtLe1OsBHD2id77ZRyE6DmPRGMc1RIlO8BWRWsDx92LPA9VhntNVCN8RJEcFYqdVGK%25252BxbMDmYTyng%25252BbCPSW1th4xSrGVZ6gZs7UKJQtcarSt0S%25252FPLAFHTkR%25252FQ7CkviLMdhKTiI%25252FoC4oOty20NapBEV4GlmtcVcXbbmLxVq3kVlXAMxcqPqiAUUbXwRbhcCC8I%25252BUoMMcQedgotVzYmgecvZ9585kWFH7AwYt78lTjZ%25252BbY7qY5Svd8uopxCyO6LIptN5i9g8GQ9BEiyHutkp8XmquDbWP7XKknG029UuKZX%25252FGlZxx4H4G6b6UaKHydtGv21McAtxMQnNJme%25252FP%25252F65Bc%25253D%2526RelayState%253Dhttps%25253A%25252F%25252Fshibboleth.ebscohost.com%25252FShibAgent.aspx%25253Fshib_returl%25253Dhttp%2525253a%2525252f%2525252fsearch.ebscohost.com%2525252flogin.aspx%2525253fauthtype%2525253dathens%25252526profile%2525253dDMP%252526IdpId%25253Dhttps%25253A%25252F%25252Fidp.eduserv.org.uk%25252Fopenathens%2526fedName%253Doahf&ctx=dsc> A member of Cambridge University Health Partners<http://www.cuhp.org.uk/> ******************************************************************************************************************** This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it. Please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Thank you for your co-operation. NHSmail is the secure email and directory service available for all NHS staff in England and Scotland NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and GSi recipients NHSmail provides an email address for your career in the NHS and can be accessed anywhere ********************************************************************************************************************