I was
un-fortunate fortunate to be an early user of the refreshed WG. The answer from C&G Customer Services – funny that, ‘C&G’ and ‘Customer Service’ in one sentence, not heard very often – is their stock answer to everything. Don’t think that many people
get much of an improvement after switching to their recommend view. I mainly use Chrome, as some pages do not display properly in IE or Edge.
My main gripes are the number of scroll bars that are available on one page – so much choice, so much confusion – and how there is no ‘Print’ button on the Course
Catalogue page, oh, and how the unit calculator never seems to work.
Anyway, onwards and ???
Kind Regards
Peter Hearn
Examinations Officer & Internal Verification Team Leader
Capel Manor College
Bullsmoor Lane, Enfield EN1 4RQ
[T] 08456 122122 x 1156; [E] [log in to unmask]
From: The FE Exams Network mailing list [mailto:[log in to unmask]]
On Behalf Of Kelly Tomas
Sent: 16 March 2016 08:46
To: [log in to unmask]
Subject: Re: The 'Refreshed and improved' Walled Garden .........really?
Morning
We just got this response from Guilds re a shirty e-mail we sent yesterday afternoon…..will feedback to the group is it works – don’t want to get my hopes up!!!
Thanks
Kelly
EXAMS OFFICER
CITY COLLEGE PLYMOUTH
“…………………………………………………………………….Thank you for your feedback.
The problems you are experiencing could be linked to your internet browser. To remedy the issue, please switch your browser to Compatibility View. This means that your browser will recognize the best way to read the website you are visiting.
To switch to Compatibility View, please go to your Tools menu in your internet browser, and choose Compatibility View. Alternatively, there may be an icon of a page with a crack or jagged line through it, next to your address bar. Please click on this.
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Matthew Mckenna
Customer Services Implementation Team
City & Guilds –
Believe you can
From: The FE Exams Network mailing list [mailto:[log in to unmask]]
On Behalf Of Graham Buss
Sent: 15 March 2016 14:12
To: [log in to unmask]
Subject: Re: The 'Refreshed and improved' Walled Garden .........really?
Hi,
We’ve been waiting for about 45 mins for an order for a single registration to be processed.
I loved the old Walled Garden for it’s simple, uncluttered look and speed of processing, but not anymore!
Regards,
Graham
Graham Buss
Interim Exams Manager
East Berkshire College
01753 443841
From: The FE Exams Network mailing list [mailto:[log in to unmask]]
On Behalf Of Jean Davis
Sent: 15 March 2016 11:16
To: [log in to unmask]
Subject: Re: The 'Refreshed and improved' Walled Garden .........really?
Hi,
Yes,……..agreed, we are all really frustrated with the new Walled Garden. We are having the very same problem. Last night it took 50 mins to complete a registration for 5 candidates. I also find the
catalogue page showing the necessary units quite cumbersome to navigate.
Jean
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From: The FE Exams Network mailing list [mailto:[log in to unmask]]
On Behalf Of Kelly Tomas
Sent: 15 March 2016 10:33
To: [log in to unmask]
Subject: The 'Refreshed and improved' Walled Garden .........really?
Good Morning Jisc-ers
Was just about to pull my eyes out in frustration while trying to register candidates on the alleged ‘refreshed and improved’ walled garden and wondered if anyone else is find this just as frustrating as us – so far 5
registrations have taken me over 20 minutes?????
Please say you are all hating this as much as us!
Thanks
Kelly
Kelly Collyer-Tomas
EXAMS OFFICER
CITY COLLEGE PLYMOUTH
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