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Hi Melanie, At DMU a recent review of our core learning systems reported: This tool is currently disabled as Blackboard had serious performance issues when this was enabled in the last upgrade. The Retention Centre synchronises through all live courses this slows down Blackboard significantly due to the large amount of Blackboard shells on our current system. In solidarity, Richard. From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Andy Robert Turner Sent: 01 March 2016 11:16 To: [log in to unmask] Subject: Re: The Retention Centre Melanie Our testing in the summer suggested that it was completely unreliable as a way of monitoring missed assignment deadlines. Would list individual students multiple times, and (in certain circumstances at least) would list students who had submitted, rather than those who had not. We've just moved to 2015 Q4 but I don't think that issue has been addressed. Andy Andy Turner TEL Applications Manager, Centre for Quality Support & Development, University of Reading Room 203, Whiteknights House, Whiteknights, Reading RG6 6AH [log in to unmask]<mailto:[log in to unmask]> | t: 0118 378 6128 | www.reading.ac.uk<http://www.reading.ac.uk/dps> [cid:image001.png@01D173AC.24D9D5C0] From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Melanie Barrand Sent: 01 March 2016 10:50 To: [log in to unmask]<mailto:[log in to unmask]> Subject: The Retention Centre Dear all I'd be interested in hearing about any experiences with Blackboard's Retention Centre - positive or negative. Here at Leeds we've never promoted it as it's been consistently slow to load e.g. between 30 seconds/1 minute for a course with 54 users. The more users the slower the tool loads. Blackboard have looked at it in the past and we've just opened a call with them but I'd be interested to know if it's just us that have this problem. In addition to the slow loading problems there are lots of known issues listed on Behind Blackboard, many of which don't seem to have a schedule for resolution. It would be good to know if anyone has found anything to be a particular issue at their University. Many thanks Melanie Melanie Barrand eLearning (VLES) Team | University of Leeds Website: www.leeds.ac.uk/vle<http://www.leeds.ac.uk/vle> For the latest VLE news, hints, tips & updates visit our blog: http://vleservice.wordpress.com/,follow us on Twitter: https://twitter.com/leedsvlesupport or subscribe to the mailing list:http://www.leeds.ac.uk/vle/maillist/