 |
 |
Hi Helen, I used to have an HER feedback form which I issued with each and every HER enquiry and needless to say got a low number of responses. A couple of years ago I designed an annual online questionnaire but was unable to get our ICT to put it on the corporate website. Will try again! Regards, Julia Julia Wise Historic Environment Record Officer Buckinghamshire County Council Tel: 01296 382072 www.buckscc.gov.uk/bcc/archaeology/Archaeology.page<http://www.buckscc.gov.uk/bcc/archaeology/Archaeology.page> From: Issues related to Historic Environment Records [mailto:[log in to unmask]] On Behalf Of Helen Wells (Archaeology) Sent: 05 January 2016 15:59 To: [log in to unmask] Subject: Qualitative assessment!! Hi all, Do any of you carry out any kind of qualitative assessment as to whether people are happy with the service they receive from your HER? The issue has been raised here and I'm not sure people will be keen on completing a questionnaire for me..! Any thoughts much appreciated. Thanks, Helen Wells Historic Environment Record Officer Leicestershire County Council Planning, Historic & Natural Environment, Leicestershire County Council, County Hall, Glenfield, Leics, LE3 8RA Telephone: 0116 3058323 / E-mail: [log in to unmask]<mailto:[log in to unmask]> _______________________________________________________________________________________________________________ This e-mail and any files transmitted with it are confidential. If you are not the intended recipient, any reading, printing, storage, disclosure, copying or any other action taken in respect of this e-mail is prohibited and may be unlawful. If you are not the intended recipient, please notify the sender immediately by using the reply function and then permanently delete what you have received. Incoming and outgoing e-mail messages are routinely monitored for compliance with Leicestershire County Council's policy on the use of electronic communications. The contents of e-mails may have to be disclosed to a request under the Data Protection Act 1998 and the Freedom of Information Act 2000. The views expressed by the author may not necessarily reflect the views or policies of the Leicestershire County Council. Attachments to e-mail messages may contain viruses that may damage your system. Whilst Leicestershire County Council has taken every reasonable precaution to minimise this risk, we cannot accept any liability for any damage which you sustain as a result of these factors. You are advised to carry out your own virus checks before opening any attachment. Buckinghamshire Local Offer Local information and advice for children and young people aged 0-25 with a special educational need or disability [Family Info]<http://www.bucksfamilyinfo.org/localoffer> www.bucksfamilyinfo.org/localoffer Email: [log in to unmask]<mailto:[log in to unmask]> Tel: 01296 383065 [Facebook]<https://www.facebook.com/pages/Our-Buckinghamshire/118283198190717>Like Us<https://www.facebook.com/pages/Our-Buckinghamshire/118283198190717> [Follow Us] <http://www.twitter.com/buckscc> Follow Us<http://www.twitter.com/buckscc> [Watch Us] <http://www.youtube.com/buckinghamshirecc> Watch Us<http://www.youtube.com/buckinghamshirecc> [LGC Awards Winner]<http://www.lgcawards.co.uk/home>[Investors In People]<http://www.investorsinpeople.co.uk/> Buckinghamshire County Council Visit our Web Site : http://www.buckscc.gov.uk<http://www.buckscc.gov.uk/> Buckinghamshire County Council Email Disclaimer This Email, and any attachments, may contain Protected or Restricted information and is intended solely for the individual to whom it is addressed. It may contain sensitive or protectively marked material and should be handled accordingly. If this Email has been misdirected, please notify the author or [log in to unmask]<mailto:[log in to unmask]> immediately. If you are not the intended recipient you must not disclose, distribute, copy, print or rely on any of the information contained in it or attached, and all copies must be deleted immediately. Whilst we take reasonable steps to try to identify any software viruses, any attachments to this Email may nevertheless contain viruses which our anti-virus software has failed to identify. You should therefore carry out your own anti-virus checks before opening any documents. Buckinghamshire County Council will not accept any liability for damage caused by computer viruses emanating from any attachment or other document supplied with this email. All GCSx traffic may be subject to recording and / or monitoring in accordance with relevant legislation. The views expressed in this email are not necessarily those of Buckinghamshire County Council unless explicitly stated. This footnote also confirms that this email has been swept for content and for the presence of computer viruses.