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Hi Jethro, Yes, however, it still encourages staff and students to use it, which you really don't want (they, unlike us, won't realise that Eduroam is a fine and precious thing). VisitorWifi sends out a much clearer message, and visitors will see the clear branding once they choose it, so realise it's The Cloud and third party. Best wishes, Jim Jim Higham | IT Service Desk Manager Customer Support, Information Services Room S30, Cornwallis South, University of Kent, Canterbury, Kent CT2 7NZ Tel: +44(0)1227 82 3631 Team email: [log in to unmask] Team phone: +44(0)1227 82 4888 www.kent.ac.uk/is | www.kent.ac.uk/itservices | www.kent.ac.uk/library Stay up to date: News | Twitter | Facebook -----Original Message----- From: Wireless Issues in the JANET community [mailto:[log in to unmask]] On Behalf Of Jethro R Binks Sent: 03 December 2015 08:49 To: [log in to unmask] Subject: Re: More Problems with SKY _The Cloud DHCP and Name Presumably, for sites using 'eduroam' as their primary SSID, simply removing the opportunistic underscore from '_The Cloud' will be sufficient to also achieve much the same outcomes, and still retain the essential identity of the service. Crucially, that also retains the implication that it is provided by a third party, and yet keeps it recognisable to potential users who are alreday familiar with that service elsewhere, both of which seem important points to me. Jethro. On Wed, 2 Dec 2015, Len Holloway wrote: > Hi all, > > Another Update on the Trial with Sky on a change of SSID name because > of Guest/Visitor wireless service problems. > > The change has been positive, and we have had no user problems, huge > drop in connections and no more DHCP exaustion. > > > The change of SSID name gives from information from previous email; > > a) With Naming the SSID to start with a “W” this will position the SSID further down the selection list, and therefore means less accidental selection. > - The SSID does position itself further down the selection list. > b) Will encourage students to select the appropriate SSID offered by the University for their Internet Access. > - Students and Staff connect automatically to University SSID's. > c) Moves away from the highly recognised SSID of _The Cloud and > towards a more generic SSID of “GuestWiFi”. - The SSID name was given > to us by Sky. > d) Cloud registration and user management identical.- No difference. > a) Gives a drop of accidental connections connecting to our wireless > access points from Public, Staff and Students - Huge Drop. > > > > Update on Comparison connection count with Sky Wi-Fi Guest and _The Cloud changeover Trial. > > Has moved up slightly but still a huge drop; We moved from maxing over > 2000 client wireless connections to an average peak of 400.Staff and Students are now using our University Wireless SSID networks, with a few connections from Staff or Students connecting to Wi-Fi Guest. > From a network point of view the amount of devices seen over a 4 hour period but not connected (VLAN Mac address table count), dropped from 6500 to about 900. > > > > Len > Network Specialist > IT Services > Northumbria University > . . . . . . . . . . . . . . . . . . . . . . . . . Jethro R Binks, Network Manager, Information Services Directorate, University Of Strathclyde, Glasgow, UK The University of Strathclyde is a charitable body, registered in Scotland, number SC015263.