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Royal Bank of Scotland is facing a probe by regulators amid accusations it falsified customers records in breach of Data Protection laws. The Times reports RBS is accused of editing customer emails and call transcripts and how it presented its 'central file' record of correspondence. http://bit.ly/1Ghf8vU http://bit.ly/1Ghf8vU+ -- Peterk Dallas, Tx [log in to unmask] Save our in-boxes! http://emailcharter.org "The problems of our economy have occurred not as an outgrowth of laissez-faire, unbridled competition. They have occurred under the guidance of federal agencies, and under the umbrella of federal regulations." Senator Ted Kennedy, in defending trucking deregulation in 1978. To view the list archives go to: https://www.jiscmail.ac.uk/cgi-bin/webadmin?A0=RECORDS-MANAGEMENT-UK To unsubscribe from this list, send an email to [log in to unmask] with the words UNSUBSCRIBE RECORDS-MANAGEMENT-UK For any technical queries re JISC please email [log in to unmask] For any content based queries, please email [log in to unmask]