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Dear Colleagues, We are looking into outsourcing analysis of our NSS results. We envisage this will mainly focus on a qualitative analysis of the comments using a software package but may include correlation of this with the scoring. Has anyone had success in using a consultant or company to undertake similar work? Kind Regards, Thea Thea Byng Director of Strategic Planning University of East London 44 (0)20 8223 2006 07525801821 [log in to unmask]<mailto:[log in to unmask]> --------------------------------------------------------------------------------------- This email has been scanned for email related threats and delivered safely by Mimecast. For more information please visit http://www.mimecast.com ---------------------------------------------------------------------------------------