For the last year we have used a team of casual staff to police noise and other disruption in our main library.  To provide them with technology we set up a sms to email service and provided a cheap pay as you go phone for them to use to read the emails.

First of all, do any of you provide this type of service?  If so what sort of mobile technology are you using?

Secondly, we have now come to the thorny issue of data protection.  They have been either using our phone and logging into a web mailbox or using their own phone and doing the same thing.  However, we are concerned that this could lead to data security issues.  We are changing the password on the mailbox as a start but wanted to check what other universities do in relation to this aspect of the service.

Many thanks.

Elizabeth Chamberlain

Systems and Research Librarian

Library

Buckinghamshire New University

Queen Alexandra Road

High Wycombe

Bucks

HP11 2JZ

Tel: 01494 603036

Email: [log in to unmask]

Twitter: @BucksLib

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