Hi Rachel,

Thanks for the response.  I’ve managed to produce ‘Evidence of Attendance’ certificates from CatGlobal to prove the students sat and it’s very unsatisfactory that Edexcel can’t provide the proper advice as to where the files will be. I don’t think the students will be too happy to re-sit and I know some of them need the qual for university entrance from their Access course.

Regards,

Graham

Graham Buss

Examinations Manager

East Berkshire College

01753 443841

Hi Graham,

We had this problem also with just 1 of our students, we (Exams and IT) also couldn’t find the folder that we were directed too and after numerous conversations with Edexcel we had to ask the student to resit.  Not the outcome I wanted but we couldn’t find the file and Edexcel wouldn’t accept our evidence that the student had definitely attended the exam.

Many Thanks

Rachel

Hi,

We’re having issues where some of our students are being recorded on Edexcel Online as ‘No show’, although I have clear evidence that they sat the tests.  Edexcel have asked me to send them the students’ test files via Secure File Transfer, but we’re having trouble locating them and despite 3 phone calls and 2 emails, they’re unable to assist me.  They did say there should be a folder, possible under c:\ called Shared Folder or ESM_Test_Centre, but neither myself or our IT team can find it.  Can anyone offer any advice?

Graham Buss

Examinations Manager

East Berkshire College

01753 443841

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